List Of All Safaricom Shops in Nairobi and Their Locations[2024]
Looking for Safaricom services in Nairobi? Get all the support you need at Safaricom shops across the city. Explore locations and services now!
![List Of All Safaricom Shops in Nairobi and Their Locations[2024]](https://sledge.co.ke/uploads/images/202310/image_870x_6520030871446.webp)
Are you in Nairobi and need Safaricom's top-notch customer care services, M-Pesa support, or the latest deals on handsets and accessories? Look no further! In this article, we've compiled a list of all Safaricom shops in Nairobi and their locations to make your life easier when seeking assistance with Safaricom-related services. From registration of SIM cards to troubleshooting internet issues, our Safaricom shops have got you covered.
What Are Safaricom Shops
Safaricom, Kenya's leading telecommunications company, is renowned for its commitment to providing exceptional customer service. To ensure you can access Safaricom's offerings and support, they strategically placed Safaricom shops throughout Nairobi. These shops are your one-stop destination for a wide range of services, including SIM card registration, M-Pesa assistance, handset deals, and more. This article will provide you with an extensive list of Safaricom customer care shops in Nairobi and their precise locations.
Let us get started
List of Safaricom Customer Care Shops in Nairobi
| No. | Location | Physical Location |
|---|---|---|
| 1 | Sarit Center | Sarit Center Mall, Karuna Rd Westlands, Nairobi |
| 2 | Village Market | Village Market Mall, Limuru Road, Nairobi |
| 3 | Kimathi Street - CBD | Balfour Building, Ground Floor, Kimathi Street, Nairobi |
| 4 | I & M Building - CBD | I & M Towers, Ground Floor, Kenyatta Avenue, Nairobi |
| 5 | Moi Avenue - CBD | Shankardass House, Ground Floor, Moi Avenue, Nairobi |
| 6 | Eastleigh | Nomad Palace Hotel, Ground Floor, General Waruinge Street Opposite Eastleigh High School, Eastleigh |
| 7 | Nakumatt Mega (CBD) | Nakumatt Mega, Uhuru Highway, Nairobi |
| 8 | Buruburu | Kenya National Library Services Building, Mumias Road next to St. James ACK Church |
| 9 | Jomo Kenyatta International Airport (JKIA) | JKIA Lounges, Gate 11 |
| 10 | Bomas | Galleria Mall, Langata/Magadi Road Junction opposite Bomas of Kenya |
| 11 | Nairobi - Junction | Junction Mall, Ground floor |
| 12 | Yaya Centre | Phone Link Limited. Yaya Centre Ground floor opposite Java |
| 13 | Ongata Rongai | Vester Limited. Valley Villa Building, Ground Floor, Opp Kware stage – Sunny Electronics |
| 14 | Kayole | Triple X Communications Limited. Spine Road, Opp Naivas Supermarket, Kayole |
| 15 | Githurai | Embcomm Network. Next to Equity Bank Githurai |
| 16 | Embakasi | Mobile World. Embakasi North Airport Road near Kobil petrol station |
| 17 | Aga Khan Walk (CBD) | Tricom Technologies Limited. Aga Khan Walk Opp. Co-operative Bank, NHC Building, Opp Coop Bank |
| 18 | Kangemi | MasterPiece LTD. KREP Bank Building, Next to KREP Bank Branch Kangemi, Near Coop Bank |
| 19 | Otiende | Interservice Ltd. Quincy Mall, Otiende Langata off Nairobi Women’s Prison Road |
| 20 | Donholm | Work & Talk Communications. Kisumu Dogo, Doonholm Savannah Road |
| 21 | Kahawa Wendani | Latest Communications. Magunas Supermarket Building, Kahawa Wendani |
| 22 | Nairobi CBD | Mobile World. The transnational building, Mama Ngina St. |
Which phones Can You Purchase On Safaricom Shops With Bonga
| Smartphone | Bonga Points Needed | Cash to Top Up |
| Tecno Spark 6 GO | 8,000 | Ksh 8,899 |
| Tecno Spark 7 | 10,000 | Ksh 8,999 |
| Tecno Camon 17 | 10,000 | Ksh 18,899 |
| Neon Ray Pro | 2,000 | Ksh 3,899 |
| itel A24 | 7,000 | Ksh 6,499 |
| Samsung Galaxy A03 Core | 6,000 | Ksh 7,999 |
| Tecno Spark 8p | 10,000 | Ksh 15,299 |
| iPhone 12 | 40,000 | Ksh 103,999 |
| OPPO A16k | 5,000 | Ksh 13,499 |
| Samsung Galaxy A13 | 11,000 | Ksh 15,999 |
| Nokia C21 Plus | 10,000 | Ksh 14,999 |
| Nokia G21 | 15,000 | kSH 18,999 |
| Nokia C2 | 5,000 | Ksh 9,999 |
| Infinix Smart 6 Plus | 8,000 | Ksh 10,999 |
| Infinix Hot 12 Play | 10,000 | Ksh 14,399 |
| iPhone SE 2022 | 50,000 | Ksh 65,999 |
| Samsung Galaxy Tab A7 Lite | 10,000 | Ksh 15,999 |
| Samsung Galaxy Tab A8 | 10,000 | Ksh 28,499 |
| TCL 10 TABMAX | 10,000 | Ksh 22,999 |
| Infinix Zero 5G | 40,000 | Ksh 43,999 |
| Samsung Galaxy A23 | 10,000 | Ksh 20,999 |
| Samsung Galaxy A53 5G | 20,000 | Ksh 39,999 |
| Samsung Galaxy S22 | 50,000 | Ksh 94,999 |
| Samsung Z Flip 4 | 50,000 | Ksh 126,999 |
READ ALSO: List of all Safaricom Shops in Kenya , Locations And Contacts
Conclusion
Safaricom's commitment to providing top-notch customer care services and support is evident in the numerous Safaricom shops located throughout Nairobi. Whether you need assistance with your mobile phone plan, internet access, M-Pesa account, or any other Safaricom service, you can count on these conveniently located shops to address your needs. As the leading telecommunications company in Kenya, Safaricom continues to prioritize its customers' satisfaction, making it the preferred choice for telecommunications services in the region.
Frequently Asked Questions (FAQs)
What services are offered at Safaricom shops in Nairobi?
Safaricom shops offer many services, including mobile phone plans, internet access, M-Pesa financial services, customer support, SIM card registration, SIM swaps, and device repair.
How can I find the nearest Safaricom shop in Nairobi?
You can quickly locate the nearest Safaricom shop in Nairobi using the Safaricom shop locator tool on their website or by calling the customer care line.
What are the operating hours of Safaricom shops in Nairobi?
Safaricom shops typically operate during regular business hours, but it's advisable to check the specific hours of operation for the shop you plan to visit.
Can I purchase new handsets and accessories at Safaricom shops?
Yes, Safaricom shops offer a variety of handsets, laptops, and accessories, along with exclusive deals and offers for customers.
Is there a customer care email address for Safaricom shops in Nairobi?
Yes, you can contact specific Safaricom shops via email addresses provided in this article for inquiries and assistance.
Are Safaricom shops open on weekends and holidays?
Safaricom shops may have varying hours of operation on weekends and holidays, so checking their specific schedules in advance is advisable.
Can I pay bills and make purchases using M-Pesa at Safaricom shops?
Yes, you can use M-Pesa for bill payments and purchases at Safaricom shops, and their staff can assist you with M-Pesa-related services.
Do Safaricom shops offer prepaid and postpaid mobile phone plans?
Yes, Safaricom shops provide a range of mobile phone plans, including prepaid and postpaid options, to cater to different customer needs.
