Diamond Trust Bank(DTB) Withdrawal Charges For 2023: A Comprehensive Guide for Mpesa And Airtel Money
With this comprehensive guide, find out about the Diamond Trust Bank (DTB) withdrawal charges for Mpesa and Airtel Money transactions in 2023. Learn about the benefits and features of using mobile banking with DTB and the registration requirements and rates for this service.

Mobile banking has become increasingly popular in recent years, allowing customers to access their bank accounts and carry out financial transactions from the comfort of their location. Diamond Trust Bank (DTB) allows its customers to withdraw money from their bank account using Mpesa or Airtel Money. This is a convenient and secure way to access your funds and can be done either via the DTB m24/7 mobile app or through the USSD code (*382#).
This guide will provide you with all the necessary information on the withdrawal charges for DTB in 2023 for Mpesa and Airtel Money transactions. We will also discuss the benefits and features of using mobile banking with DTB and the registration requirements and rates for using this service.
Benefits of Using Mobile Banking with DTB
There are several benefits to using mobile banking with DTB. Some of the key benefits include:
- Convenience: With mobile banking, you can access your bank account and carry out financial transactions from the comfort of your location any day or night.
- Real-time notifications: You will receive real-time notifications for all debit and credit transactions, which helps you track your account activity.
- Security: DTB's mobile app offers facial, fingerprint, and PIN transaction authentication, which adds an extra layer of protection to your transactions.
Features of Mobile Banking with DTB
DTB's mobile banking service offers a range of features that make it easy for customers to access and manage their accounts. Some of the key features include:
- Balance inquiry: You can check your account balance for free using the mobile banking service.
- Airtime top-up: Using the mobile banking service, you can top up your airtime for free.
- Internal funds transfer: You can transfer funds between your accounts for a fee of Kshs. 15.
- Bill payment: You can pay bills using the mobile banking service for a fee of Kshs. 30.
- Mini-statement request: You can request a mini-statement of your account activity for free.
- Debit/credit alerts: You will receive free debit and ten credit alerts.
- Bank to M-Pesa: You can transfer funds from your bank account to your account for a fee of Kshs. 60.
- Masterpass: You can use the Masterpass feature for free to make secure online payments.
- Cheque status: You can check the status of a cheque for a fee of Kshs. 15.
- Forex viewing: You can view the current Forex rates for free.
Registration Requirements for Mobile Banking with DTB
To sign up for mobile banking with DTB, you must be a DTB account holder. To register, you must visit a DTB branch and complete the necessary paperwork. Once your registration is complete, you will receive a PIN code that you can use to access the mobile banking service via the DTB m24/7 mobile app or the USSD code (*382#).
Rates for Mobile Banking with DTB
There are charges associated with using the mobile banking service with DTB. These charges vary depending on the type of transaction you are carrying out and the amount of money involved. Below is a table outlining the costs for the bank account to mobile money wallet transactions effective 1/1/2023:
Transaction Bands by Amount (KES) | Fee (KES) |
---|---|
From 0 to 100 | Free |
From 101 to 500 | 11 |
From 501 to 1,000 | 15 |
From 1,001 to 1,500 | 18 |
From 1,501 to 2,500 | 25 |
From 2,501 to 3,500 | 35 |
From 3,501 to 5,000 | 47 |
From 5,001 to 7,500 | 57 |
From 7,501 to 20,000 | 67 |
From 20,001 to 150,000 | 70 |
Please note that deposits from any DTB Paybill into DTB accounts will be subject to roaming network operator charges.
Pesalink Charges
Pesalink is a service that allows you to transfer money from your bank account to any bank account in Kenya. The charges for using Pesalink with DTB are outlined in the table below:
Transaction Bands by Amount (KES) | Fee (KES) |
---|---|
From 0 to 500 | Free |
From 501 to 5,000 | 70 |
From 5,001 to 10,000 | 85 |
From 10,001 to 100,000 | 110 |
From 100,001 to 999,999 | 130 |
Please note that all charges are subject to applicable tax.
Conclusion
Diamond Trust Bank (DTB) offers its customers the convenience of withdrawing money from their bank account using Mpesa or Airtel Money. With the DTB m24/7 mobile app or the USSD code (*382#), you can access your account and carry out financial transactions from the comfort of your location. In this guide, we have provided information on the withdrawal charges for DTB in 2023 for Mpesa and Airtel Money transactions, the benefits and features of using mobile banking with DTB, and the registration requirements and rates for this service.
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