How To Use *247# Equity Bank USSD Code Across All Networks

Discover how to use Equity Bank's USSD code *247# across all major networks in Kenya - Safaricom, Airtel, and Telkom. Enjoy a seamless banking experience with Equity Bank at your fingertips.

Jun 13, 2023 - 14:20
Jun 13, 2023 - 14:20
How To Use *247# Equity Bank USSD Code Across All Networks
How To Use Equity Bank USSD Code *247# On Safaricom, TelkomAnd Airtel

In a world where technology has become a crucial part of our lives, Equity Bank, one of Kenya's leading financial institutions, has brilliantly utilized these advancements to bring banking closer to its customers. By integrating USSD codes into their banking system, Equity Bank customers can now conveniently access a wide range of services.

Understanding USSD Codes

Before we delve into using Equity Bank's USSD code, it's vital to grasp what USSD is. USSD, a protocol for Unstructured Supplementary Service Data, is used by mobile networks to communicate with the bank's servers. These shortcodes start with * or #, followed by a string of digits. By simply dialing a USSD code, customers can access various financial services, such as balance inquiries, fund transfers, and bill payments.

Using Equity Bank USSD Code across Networks

Whether on Safaricom, Airtel, or Telkom, accessing Equity Bank services is a breeze.

On Safaricom

As Kenya's leading mobile network operator, Safaricom houses many of Equity Bank's clientele. Customers must dial the USSD code *247# to access Equity Bank services on this network. Upon dialing, customers will be prompted to enter their Equity Bank account number, followed by the specific service they want to access.

On Airtel

Airtel users are included, too. To enjoy Equity Bank services, customers can dial *247#. Like Safaricom, customers will input their Equity Bank account number after dialing the code and selecting their needed assistance.

On Telkom

Equity Bank has extended its services to Telkom, Kenya's third-largest mobile network operator. To access services, Telkom customers dial the USSD code *247#. After this, customers are required to input their Equity Bank account number and choose the desired service.

The Expanded Horizon of Equity Bank Services

With the *247# USSD service, Equity Bank has opened new avenues for its customers. This includes instant loans ranging from Kes.100 to Kes. 3 million, self-registration for existing and non-Equity customers, and the ability to save recipient's bank details for easy repeat transactions.

Moreover, the service empowers all customers to access banking services anytime, anywhere, anywhere, regardless of their device – be it feature phones or smartphones.


Equity Bank has truly revolutionized banking by integrating the USSD code *247# across all major networks in Kenya. Now, banking is as simple as dialing a number. Whether on Safaricom, Airtel, or Telkom, you can enjoy seamless banking with Equity Bank.

READ ALSO: Nairobi e-Services Portal (NRS): Register, Login, and Access Services

 Frequently Asked Questions

What is the USSD code for Equity Bank?

The USSD code for Equity Bank is *247#.

Can I use the USSD code 247# on any network?

The USSD code *247# can be used across Safaricom, Airtel, and Telkom networks.

Can I access loans using the USSD code?

Customers can access instant loans ranging from Kes.100 to Kes .3million through the *247# USSD service.

 Do I need a smartphone to use the 247# USSD service?

No, the *247# USSD service can be accessed on any mobile device, whether a feature phone or a smartphone.

 How safe is it to use the USSD service?

Equity Bank has invested heavily in secure systems. The USSD service uses secure communication protocols, making it safe for customers.

 Can non-Equity customers use the 247# USSD service?

With the *247# USSD service, non-Equity customers can self-register and access certain banking services.


This article is purely informational and doesn't serve as financial advice. The procedures described apply to Equity Bank Kenya at the time of writing. Customers are advised to visit an Equity Bank branch or contact the bank's customer service for the most accurate information.

Remember, financial management is a crucial skill in today's world. So why not start dialing *247# and experience seamless banking with Equity Bank across Safaricom, Telkom, and Airtel.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.