Faiba SIM Card, Cost of MiFi & JTL Installation, Packages, and More

Get started with Faiba's high-speed internet services in Kenya. Learn about Faiba SIM card availability, cost of MiFi devices, JTL installation, and exciting packages

Oct 28, 2023 - 18:09
Faiba SIM Card, Cost of MiFi & JTL Installation, Packages, and More
Faiba SIM Card, Cost of MiFi & JTL Installation, Packages, and More

In Kenya's rapidly evolving telecommunication landscape, access to reliable and high-speed internet has become necessary. Jamii Telecommunication Limited, popularly known as JTL, has emerged as a key player in bridging the digital divide and enhancing internet accessibility nationwide. This article delves into Faiba SIM cards, the cost of Faiba MiFi devices, JTL installation, available packages, and more. By the end of this comprehensive guide, you'll have a clear understanding of how to get started with Faiba's high-speed internet services and the benefits it offers.

Where to Get a Faiba SIM Card in Nairobi, Kenya

If you're wondering where to obtain a Faiba SIM card in Nairobi, Kenya, you're not alone. Faiba's internet coverage extends across major Kenyan towns, including Nairobi, Mombasa, Nakuru, Eldoret, Kisumu, and many more. To make the process of acquiring a Faiba SIM card and getting started with their high-speed internet easier, JTL has established several regional shops and authorized dealers. Here are some of the key locations where you can obtain a Faiba SIM card:

Name Location Phone Email
Jamii Telecom Jamii Towers, Nairobi 020 8405 377 [email protected]
Jamii Telecom TRM, Nairobi 020 8405 382 [email protected]
Jamii Telecom Nyali Centre, Mombasa 020 8405 378 [email protected]
Jamii Telecom Hurlingham, UON pension scheme building, Nairobi 020 8405 381 [email protected]
Dealers Chandarana Food Plus Supermarkets, Mombasa 0793466602
Dealers Compnet, Nairobi CBD 254747356631 [email protected]
Dealers FonesRUS, Nairobi CBD 254703828282 [email protected]
Dealers Maguma, Thika 254701367102 [email protected]
Samsung Shop Inside Thika Road Mall, Nairobi
Samsung Shop Westgate, Nairobi
Samsung Shop Highway Mall, Uhuru Highway, Nairobi

If your location is not covered in the above list, you can call JTL for further guidance and doorstep delivery options. Their customer care contact numbers for different locations are provided at the end of this article.

Faiba SIM Card Price in Kenya

One of the advantages of Faiba is that the SIM cards are free for new customers. However, to activate your Faiba SIM card, you must purchase a minimum of Ksh—300 bundles upon registration.

Faiba MiFi Price and Availability

For those looking to enjoy Faiba's high-speed internet on the go, the Faiba MiFi device is an excellent choice. Faiba MiFi prices in Kenya range between Ksh. 5,500 and Ksh. 8,500, depending on the specific model and the shop where you purchase. Additionally, Faiba offers 5G JTL modems for users who require even faster speeds.

JTL Faiba WiFi Packages and Coverage

Faiba's internet packages are designed to cater to various needs, from casual users to heavy data consumers. Here's an overview of Faiba's WiFi packages:

  1. Faiba Data Bundles: Faiba offers a wide range of data bundles, with prices ranging from Ksh. 50 to Ksh. 6,000, covering daily, weekly, and monthly packages. These bundles provide options for all users, whether you need internet for a day or an entire month.
  2. Faiba Mobile Plans: Faiba's mobile plans include Kifaru, Ndovu, Simba, and Fisi Hour. These plans offer varying data allowances, on-net and off-net minutes, and SMS bundles, making it easy to choose a plan that suits your communication needs.
  3. Faiba Home Packages: If you're looking for reliable, high-speed internet at home, Faiba's home packages are a great choice. They offer unlimited monthly internet access with different speed options, ranging from 30 Mbps to 125 Mbps.
  4. Faiba Business Packages: For small and medium-sized businesses or corporate brands, Faiba provides business packages ranging from 15 Mbps to 100 Mbps, ensuring fast and reliable broadband internet.
  5. Faiba Konnect: Faiba Konnect plans are ideal for businesses seeking Point-to-Point (P2P) connectivity solutions. With various speed options, these plans cater to different business needs.

Installation fees

To install Faiba 4G WiFi internet, there is an installation fee of Ksh. 15,000 for new subscribers. While this fee may be slightly higher than other providers, Faiba's high-speed and reliable internet service justifies the investment.

How to Buy Faiba Bundles via MPesa

Purchasing Faiba bundles via MPesa is a straightforward process. Here are the steps:

  1. Access Lipa Na MPesa on your phone's toolkit.
  2. Select "Pay bill" and enter Faiba 4G's paybill number: 776611.
  3. Provide your Faiba account number (usually starts with 0747...).
  4. Enter the amount you wish to pay and your MPesa PIN to complete the transaction.
  5. Dial *111# and select option 1 to purchase your preferred bundle plan.

Alternatively, subscribers can purchase bundles through the JTL Faiba self-care platform or the Faiba App, available on Google Play Store, AppGallery, and App Store.

Faiba Network Coverage

Faiba's 4G coverage extends to major towns in Kenya, ensuring that users in cities like Nairobi, Mombasa, Nakuru, Kisumu, and many others enjoy excellent connectivity. The coverage continuously expands to more areas, including suburbs and nearby villages. Faiba provides a user-friendly tool to check their network coverage, simplifying the process for potential subscribers.

Region Counties Areas Covered
Nairobi Nairobi Fully Covered
Coast Mombasa CBD, Airport, Bamburi, Bombolulu, Chaani, Changamwe, Kakujo,
Kiembeni, Kisauni, Likoni, Makaburini, Makadara, Makupa, Mikindani,
Miritini, Mtopanga, Mvita, NSSF, Nyali Cinemax, Nyali Exchange,
Port Reitz, Shimanzi, Voyager
Central Nyeri Karatina, Nyeri Town
Eastern Machakos Athi River, Centre, Daystar, Gateway Mall, Katani, Machakos Town,
Machakos Junction, Miwani, Mlolongo, Ngei, Portland, Signature Mall,
Western Kakamega Kakamega Town, Lurambi, Mumias Town
Nyanza Kisumu CBD, Airport, Carwash, Industrial Area, Kajulu, Mamboleo, Manyatta,
Migosi, Milimani, Mountain View, Nyalenda, Nyamasaria, Stadium
Rift-Valley Elgeyo-Marakwet Iten Township, Kamwosor, Nyaru

READ ALSO: Safaricom Halal Pesa: How to Apply, Interest Rates, Requirements, and All You Need to Know


Faiba, under Jamii Telecommunication Limited (JTL), has emerged as a leading player in Kenya's internet service provider market. With an extensive network, a range of affordable packages, and a commitment to providing high-speed and reliable internet, Faiba is changing how Kenyans connect and access online services. Whether you're looking for mobile plans, home packages, or business solutions, Faiba has something to offer everyone. Stay connected, stay productive, and enjoy the benefits of Faiba's fast and accessible internet services.

Frequently Asked Questions (FAQs)

Is Faiba's SIM card free for new customers?

    • Yes, Faiba SIM cards are free for new customers. However, activation requires a minimum purchase of Ksh—300 bundles.

How much does a Faiba MiFi device cost in Kenya?

    • Faiba MiFi prices in Kenya range from Ksh. 5,500 to Ksh. 8,500, depending on the specific model and shop.

What types of Faiba WiFi packages are available?

    • Faiba offers a variety of WiFi packages, including data bundles, mobile plans, home packages, business packages, and Konnect plans.

What is the installation fee for Faiba 4G WiFi internet?

    • The installation fee for Faiba 4G WiFi internet is Ksh—15,000 for new subscribers.

How can I check Faiba's network coverage in my area?

    • Faiba provides a user-friendly tool to check network coverage on their website, allowing you to see if their service covers your area.

Are there unlimited Faiba bundles?

    • Faiba offers unlimited internet through their home packages, which provide unlimited internet access with different speed options.

Can I purchase Faiba bundles via MPesa?

    • Yes, you can purchase Faiba bundles via MPesa by following a simple process that involves using Faiba's paybill number and your Faiba account number.

What are Faiba's customer care contacts?

    • Faiba's customer care contacts include phone numbers, email, and a website where you can get in touch for inquiries and support.
Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.