Family Bank To M-Pesa Withdrawal Charges For 2023: A Compreshesive Guide for Mpesa And Airtel Money Wallets

The Central Bank of Kenya has introduced charges for bank-to-mobile money transfers, free for the past three years. This move comes after several requests from the Kenyan financial industry. Among the platforms affected are widely-used mobile money wallets, M-Pesa and Airtel Money.

What does this mean for regular M-Pesa or Airtel Money users? It's time to familiarize yourself with the new fees for moving money from your bank account to your mobile wallet. This guide will provide you with all the details regarding Family Bank's newly released charges for these transactions.

Family Bank's Fee Structure for 2023

Family Bank has outlined its fees for the new year. Below is a detailed breakdown:

Transaction Range in KES M-PESA Charge in KES Airtel Money Charge in KES

Remember, confirming these charges with Family Bank is always wise since they're subject to change.

How to Transfer Money from Family Bank to M-Pesa

Here's a step-by-step guide on how you can transfer money from your Family Bank account to a registered M-Pesa user in Kenya using the PesaPap mobile banking application:

Via PesaPap App

• Login to your PesaPap Mobile Banking.
• Select the M-PESA option.
• Choose the Family Bank to M-PESA option and select the 'to own number' or 'to other mobile' option.
• Fill in the transaction details and submit.
• The recipient will receive a notification from M-PESA.

Via USSD *325# 

• Dial *325#.
• Login to your account.
• Select the M-PESA option.
• Choose the Family Bank to M-PESA option and select the 'to own number' or 'to other mobile' option.
• Complete the transaction details and submit.
• The recipient will get a notification from M-PESA.

Sending Money from M-Pesa to Family Bank (H3)

How do I send money from M-Pesa to a Family Bank account? Here's a quick guide:

Via PesaPap App 

• Login to PesaPap Mobile Banking.
• Select the M-PESA option.
• Choose the M-PESA to Family Bank option and fill in the transaction details (amount and your M-PESA number).
•  Submit the transaction.

Via M-PESA

• Go to your Safaricom menu.
• Select the 'Lipa na M-PESA' option, then 'Pay Bill.'
• Enter Family Bank's Paybill number, 222111.
• Input the total 12-digit Family Bank account number.
• Enter the amount you wish to transfer.
• Enter your M-PESA PIN, confirm all details are correct, and send.

READ ALSO: National Bank Of Kenya To M-Pesa Withdrawal Charges For 2023: A Comprehensive Guide for Mpesa And Airtel Money Wallets

Frequently Asked Questions (FAQs)

Q1: Will these charges apply to all Family Bank account holders?

All Family Bank account holders who transfer money to M-Pesa and Airtel Money wallets will be subjected to these charges.

Q2: Are there other costs associated with transferring money to my M-Pesa or Airtel Money wallet?

Besides the charges outlined in the fee structure, no additional costs should apply unless otherwise stated by Family Bank.

Q3: Is there a way to avoid these charges?

These charges are compulsory for all Family Bank to M-Pesa and Airtel Money transfers.

Q4: Are these charges similar across all banks in Kenya?

No, each bank will have its fee structure. Always confirm with your respective bank.

Q5: Are the fees for transfers from Family Bank to M-Pesa and Airtel Money the same?

No, the fees differ slightly. Be sure to check the specific charges for each platform, as shown in the fee structure.

Q6: How frequently can these charges change?

The frequency of changes in charges is at Family Bank's discretion. However, any changes will be communicated to the customers promptly.

Disclaimer!!!

This article is intended for informational purposes only and does not constitute financial advice. Rates are as per Family Bank's published rates as of January 1, 2023, and are subject to change. Always confirm the current charges with Family Bank before initiating a transaction.