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GOtv Kenya Packages, Contacts, Paybill, and Payment Methods In 2024(Number 1 Guide)
In this article, we will take a look at the various GOtv packages available, how to contact the company for support or inquiries, the paybill number for making payments, and the different payment options available, including M-Pesa and PesaPal.
GOtv, a leading television service in Kenya, is renowned for its wide range of channels and affordability. With multiple packages to suit everyone's pocket and taste, it's no wonder that GOtv is the preferred choice for thousands of Kenyans. I will tell you the A to Z of Gotv Kenya in this article. This article offers insights into various GOtv packages, key contacts, the Paybill number, and instructions on paying for the service via M-Pesa and PesaPal.
Now, Let's dive in!
GOtv Kenya Packages
GOtv Kenya is a subsidiary of Multichoice, a company known for its exceptional services in the digital terrestrial television (DTT) industry. Kenyans love GOtv packages because they are affordable and offer a wide range of channels catering to different interests. Since its launch in Kenya in 2011, GOtv has gained popularity among viewers who seek diverse and cost-effective entertainment options.
What are the GOtv packages and prices in 2024?
GOtv subscribers can access different channel categories, including entertainment, sports, children's programming, food, religious content, and fashion. The number of channels available depends on the bouquet you choose. To make payments convenient, GOtv offers the option to pay via M-Pesa GOtv paybill for all packages. Here is an overview of the GOtv packages and their respective prices in 2024:
GOtv Supa
For a monthly price of Ksh. 1,899, GOtv Supa extends access to over 70 channels packed with local and international content. It's a super choice for those seeking a comprehensive entertainment experience!
GOtv Max
At Ksh. 1,449 per month, GOtv Max offers a hearty mix of over 60 channels. If sports and movies are your things, this package is for you!
GOtv Plus
It is priced at Ksh. 999 monthly, GOtv Plus is a balanced offering with over 45 channels. It's a package for diverse interests, from kids' shows to religious content.
GOtv Value
At Ksh. 649 per month, GOtv Value is the perfect pick for those wanting a good range of channels within their budget. It provides access to over 35 channels.
GOtv Lite
The most economical package, GOtv Lite, is priced at Ksh. 199 per month, Ksh. 500 quarterly, or Ksh. 1,200 annually. With over 20 channels, it's light on your pocket but heavy on entertainment.
| Package | Monthly Price (Ksh.) | Channels |
|---|---|---|
| GOtv Supa | 1,899 | Over 70 |
| GOtv Max | 1,449 | Over 60 |
| GOtv Plus | 999 | More than 45 |
| GOtv Value | 649 | Over 35 |
| GOtv Lite |
199 (monthly) 500 (quarterly) 1,200 (annually) |
Over 20 |
Channels on GOtv
GOtv offers a variety of channels that cover different genres and interests. Here is a list of channels available on GOtv packages in 2024:
Local channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| KBCTV | Yes | Yes | Yes | Yes | Yes |
| TV47 | Yes | Yes | Yes | Yes | Yes |
| KTN | Yes | Yes | Yes | Yes | Yes |
| NTV | Yes | Yes | Yes | Yes | Yes |
| K24 | Yes | Yes | Yes | Yes | Yes |
| KTN News | Yes | Yes | Yes | Yes | Yes |
| Inooro TV | Yes | Yes | Yes | Yes | Yes |
| KASS TV | Yes | Yes | Yes | Yes | Yes |
| Kameme TV | Yes | Yes | Yes | Yes | Yes |
| eTV Africa | Yes | Yes | Yes | Yes | Yes |
| Citizen TV | Yes | Yes | Yes | Yes | Yes |
Movies channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| ROK | Yes | Yes | Yes | Yes | No |
| TNT Africa | Yes | Yes | Yes | Yes | Yes |
| B4U Movies | Yes | Yes | Yes | Yes | Yes |
| Africa Magic Epic | Yes | Yes | Yes | Yes | Yes |
| KIX | Yes | Yes | Yes | No | Yes |
| M-Net Movies 4 | Yes | Yes | Yes | Yes | Yes |
Religious channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| Faith | Yes | Yes | Yes | Yes | Yes |
| Emmanuel TV | Yes | Yes | Yes | Yes | Yes |
| Islam Channel | Yes | Yes | Yes | Yes | Yes |
General entertainment channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| ROK 2 | Yes | Yes | Yes | No | Yes |
| Real-Time | Yes | Yes | Yes | Yes | No |
| Africa Magic | Yes | Yes | Yes | Yes | Yes |
| Maisha Magic East | Yes | Yes | Yes | Yes | Yes |
| BET | Yes | Yes | Yes | Yes | No |
| Telemundo | Yes | Yes | Yes | Yes | Yes |
| CBS Reality | Yes | Yes | Yes | Yes | No |
| Zee World | Yes | Yes | Yes | Yes | Yes |
| E! Entertainment | Yes | Yes | Yes | Yes | Yes |
| Star Life | Yes | Yes | Yes | Yes | Yes |
| Discovery Family | Yes | Yes | Yes | Yes | Yes |
| Novela Magic | Yes | Yes | Yes | No | Yes |
| Mambo Moto | Yes | Yes | Yes | No | Yes |
| WWE | Yes | Yes | Yes | No | No |
| Africa Magic Urban | Yes | Yes | Yes | Yes | No |
| Maisha Magic Bongo | Yes | Yes | Yes | Yes | Yes |
| Maisha Magic Poa | Yes | Yes | Yes | Yes | Yes |
| Maisha Magic Plus | Yes | Yes | Yes | No | Yes |
| TL Novelas | Yes | Yes | Yes | Yes | Yes |
Kids and teens channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| PBS Kids | Yes | Yes | Yes | Yes | Yes |
| Disney Junior | Yes | Yes | Yes | Yes | Yes |
| Jim Jam | Yes | Yes | Yes | Yes | Yes |
| Da Vinci Kids | Yes | Yes | Yes | Yes | Yes |
| Nickelodeon | Yes | Yes | Yes | Yes | Yes |
| Akili Kids | Yes | Yes | Yes | Yes | Yes |
| Nick Jr | Yes | Yes | Yes | No | Yes |
| Nick Toons | Yes | Yes | Yes | No | Yes |
| Cartoon Network | Yes | Yes | Yes | No | Yes |
| Boomerang | No | Yes | Yes | No | Yes |
Music channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| Trace Gospel | Yes | Yes | Yes | Yes | Yes |
| MTV Base | Yes | Yes | Yes | Yes | Yes |
| TRACE Mziki | Yes | Yes | Yes | Yes | Yes |
| AFRO Music | Yes | Yes | Yes | Yes | Yes |
| ESPN | No | No | Yes | Yes | No |
Audio channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| Classic FM | Yes | Yes | Yes | Yes | Yes |
| Radio Milele | Yes | Yes | Yes | Yes | Yes |
| Hope FM | Yes | Yes | Yes | Yes | Yes |
| Maisha FM | Yes | Yes | Yes | Yes | Yes |
Documentary, lifestyle, and education channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| Honey | Yes | No | Yes | Yes | No |
| Food Network | Yes | Yes | Yes | Yes | Yes |
| National Geographic | Yes | Yes | Yes | Yes | No |
| Discovery ID | Yes | Yes | Yes | Yes | Yes |
Sports channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| SS EURO 2020 Africa | Yes | Yes | Yes | No | Yes |
| SS Football Africa | Yes | Yes | Yes | Yes | Yes |
| SS SELECT 2 | Yes | Yes | Yes | No | Yes |
| SS Blitz Africa | Yes | Yes | Yes | Yes | Yes |
| SS SELECT 1 | Yes | Yes | No | No | No |
| ESPN | Yes | Yes | Yes | No | No |
News and commerce channels on GOtv:
| Channel | GOtv Supa | GOtv Max | GOtv Plus | GOtv Value | GOtv Lite |
|---|---|---|---|---|---|
| CNN International | Yes | Yes | Yes | Yes | Yes |
| BBC World News | Yes | Yes | Yes | Yes | Yes |
| Al Jazeera | Yes | Yes | Yes | Yes | Yes |
Reaching out to GOtv
Customer support is just a phone call or email away at GOtv. You can call at 0711 066 555 or 0711 066 000, email [email protected], or use the live chat feature on their website. Alternatively, visit any GOtv service centers nationwide for in-person assistance.
- MyGOtv App( iOS and Android)
- GOtv USSD-Dial *423# on your mobile
- GOtv Chat-Try our helpful chat for assistance. Click here, sign in, and get in touch.
- Twitter.
MultiChoice Kenya Limited
- Multichoice Head Office: Jamuhuri Park Road next to ASK showground
- Tel: +254 711 066 000
- Email: [email protected]
- Get Directions
Paying for Your Entertainment: GOtv Paybill and More
The Paybill number for GOtv in Kenya is 423655. Payments can be made effortlessly via M-Pesa, Safaricom's mobile money transfer service, or PesaPal, an online payment gateway.
Paying via M-Pesa
- Navigate to the M-Pesa menu on your phone and select "Lipa na M-Pesa."
- Opt for "Paybill."
- Enter 423655 (GOtv Paybill number) as the business number.
- Input your GOtv account number as the reference number.
- Key in the amount you want to pay.
- Input your M-Pesa PIN to validate the transaction.
Paying via PesaPal
- Log in to your account on the PesaPal website.
- Select "Pay Bills" from the menu.
- Choose "GOtv" from the billers list.
- Input your GOtv account number and the amount to pay.
- Choose your preferred payment mode (debit, credit card, or mobile money).
- Follow the prompts to finish the transaction.
M-Pesa and PesaPal provide secure and handy avenues for making GOtv subscription payments, enabling you to maintain access to your favorite channels with ease.
Other Payment Methods:
You can also Pay For Your GoTv Subscription using the following:
1. MyGOtv App
3.GoTv Web
The Process is much Simpler. All you need is to access your GoTv Account in your Browser and follow Onscreen instructions to make payment
3. USSD
You do not need a smartphone that can access the internet in order for you to Pay For Your GoTv Account. You can also pay easily For your Gotv Subscription using the USSD Code. All you need to do is:
Dial *423# on your cellphone and then proceed to make payments
How to Troubleshoot Common Issues
Sometimes, you may encounter errors on your GOtv decoder, such as the E16 error. Here are steps to troubleshoot and clear common errors:
E16 Error:
- Ensure your decoder is turned on.
- Visit the official GOtv website and click on Self-Service.
- Select the Help and Support Menu, then Fix errors.
- Sign in or Activate Now, and enter your details, including your IUC number.
- Select GOtvE16 and input your code display.
- Choose the option to Clear Error.
Alternatively, you can send an SMS with "RESET" followed by your IUC number to 22688 to clear the error message on your decoder.
Why Choose GOtv?
In summary, here are a few reasons why GOtv is an excellent choice for your home entertainment:
- Variety: From sports and movies to children's shows and religious content, GOtv's packages offer something for everyone.
- Affordability: With different packages available, you can choose one that suits your budget without compromising entertainment.
- Accessibility: As a digital terrestrial television service, GOtv is accessible to households that don't have cable or satellite television.
- Customer Service: With multiple contact options and a self-service portal, you're never alone with any issues you might encounter.
How can I upgrade my GOtv package?
- To upgrade, send a text "Upgrade" followed by your IUC number to 22688. Alternatively, you can use the GOtv website to change your package.
GOtv Kenya Eazy Self Service
GOtv Kenya offers an online platform called Eazy Self-Service, which empowers subscribers to manage their subscriptions independently. Here's what you can do through the Eazy Self-Service platform:
- Manage your subscriptions.
- Locate the nearest GOtv dealers.
- Upgrade or downgrade your subscriptions.
- Clear error codes on your decoder.
- Access various self-service options from anywhere.
This platform enhances your control over your GOtv subscription and provides a convenient way to address any issues or changes you want to make.
READ ALSO: DStv Packages and Prices in Kenya: Comprehensive Guide
Wrapping
In a nutshell, GOtv is a reliable, affordable, and varied television service that caters to a broad range of interests and budgets. Their excellent customer support and convenient payment options make it even more appealing. Whether you're a sports enthusiast, a movie lover, or someone looking for a bit of everything, GOtv has got you covered!
Frequently Asked Questions (FAQs)
Q1: What do I need to get started with GOtv?
A1: All you need is a GOtv decoder and an antenna to start enjoying the services.
Q2: How can I contact GOtv customer support?
A2: You can call 0711 066 555 or 0711 066 000, email [email protected], use the live chat on the website, or visit a GOtv service center.
Q3: What is the Paybill number for GOtv?
A3: The Paybill number for GOtv in Kenya is 423655.
Q4: How can I make payments for my GOtv subscription?
A4: You can use M-Pesa or PesaPal to make payments for your subscription.
Q5: Can I manage my GOtv account online?
A5: Yes, you can use the GOtv self-service platform to manage your account, troubleshoot issues, and more.
Q6: Why should I choose GOtv?
A6: GOtv offers various channels and packages to suit every budget, easy access without cable or satellite TV, and excellent customer service.
Disclaimer !!!
This article is intended to provide general information about GOtv's packages, contacts, Paybill numbers, and payment methods based on the most up-to-date data available when writing. Readers are encouraged to visit the official GOtv website or contact their customer service for the most accurate information.
