HELB Portal Account Registration and Activation for Kenyan Students

Accessing educational funding made easy! Follow our step-by-step guide to register and activate your HELB account for financial support in Kenya.

Aug 8, 2023 - 16:10
Aug 8, 2023 - 16:11
HELB Portal Account Registration and Activation for Kenyan Students
HELB Portal Account Registration and Activation Process

The Higher Education Loans Board (HELB) is a significant lifeline for students seeking financial assistance for tertiary education in Kenya. However, some may find registering and activating their HELB accounts challenging. This guide will step by step down the entire process, ensuring that government-sponsored and self-sponsored students can access the necessary funding.

Preparation and Understanding the Importance of HELB

What is HELB, and Why is it Important?

HELB, or the Higher Education Loans Board, offers essential support for students who need financial assistance to pursue higher education in Kenya. HELB plays a crucial role in empowering students, especially those from financially challenged backgrounds, whether through bursaries, scholarships, or loans.

Types of Loans Available

HELB provides several loan options tailored to different educational paths, including:

  1. Undergraduate Loans: For direct entry students.
  2. Jielimishe Loans: For salaried students.
  3. TVET Loans: For students planning to enroll in Technical and Vocational Education and Training.

Understanding these options is vital for selecting the most suitable loan product for your needs.

Account Registration Process

Step-by-Step Guide to HELB Portal Registration

Registering a HELB account is a straightforward process. Here's how you can do it:

  1. Internet Access: Ensure you have a stable internet connection and open your preferred browser.
  2. Visit the HELB Portal: Navigate to the HELB portal website www.helb.co.ke.
  3. Select a Product: Click "Products," scroll to the "HELB Loans" section, and choose your desired loan.
  4. Access the Registration Page: Click "Apply Now" to reach the registration page.
  5. User Registration: Select "Applicant Registration" and provide your National Identification Card Number and First Name. Click "Validate" to proceed.
  6. Fill in Personal Details: Provide your active phone number, a valid email address, and create a password.
  7. Sign Up: Confirm the details and click "Sign Up" to create your account.

Important Note for Registration

  • Only one account is allowed per user.
  • Remember your email and password; they are vital for accessing online services at the HELB portal.

Account Activation Process

Steps for HELB Account Activation

Activating your HELB account is a critical step. Here's how you can accomplish it:

  1. Access Your Email: Open your email inbox on your phone or computer.
  2. Find the HELB Email: Locate the message from HELB and click on the provided link.
  3. Enter the Auto-Generated Code: A code will be sent to your phone. Enter this code in the web field and click "PROCEED."

Congratulations! You've successfully created and activated your HELB portal account.

Recovering Your HELB Password

Forgot your password? Follow these simple steps:

  1. Navigate to the HELB portal and click on "Forgot Password."
  2. Provide your email to receive a new password and instructions on creating a new one.

READ ALSO: HELB Jielimishe Loan Application Form: A Guide for Salaried Individuals


The HELB portal account registration and activation process is essential for students seeking financial support for higher education in Kenya. By following this comprehensive guide, you can easily create and activate your HELB account, paving the way to fulfill your academic dreams.


  1. What is HELB? HELB, or the Higher Education Loans Board, is an organization that provides financial support to Kenyan students for tertiary education.

  2. How do I register for a HELB account? Follow the step-by-step guide above to register for a HELB account online.

  3. Is it mandatory to activate my HELB account? Yes, activation is crucial to validate your email and phone number for the HELB portal.

  4. What if I forget my HELB portal password? You can easily reset it by clicking the "Forgot Password" option on the HELB portal.

  5. Can I register more than one HELB account? Users can only register one account with the Higher Education Loans Board.

  6. What types of loans does HELB offer? HELB offers Undergraduate, Jielimishe, and TVET loans, catering to different educational needs.


The information provided in this article is for general informational purposes only. Always ensure to verify details and consult the official HELB website or contact their customer support at 0711052000 or email: [email protected] for accurate and up-to-date information.

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