How to Apply for a PSV License in Kenya[2024]

Learn how to apply for a PSV license in Kenya and hit the road legally and safely. Follow our step-by-step guide brought to you by NTSA

Oct 8, 2023 - 17:43
Dec 15, 2023 - 08:40
How to Apply for a PSV License in Kenya[2024]
How to Apply for a PSV License in Kenya

Are you a driver in Kenya looking to obtain a Public Service Vehicle (PSV) license? If so, you're in the right place. In this guide, we'll walk you through the step-by-step process of applying for a PSV license in Kenya, brought to you by the National Transport and Safety Authority (NTSA). Whether you're a seasoned driver or just starting your journey, this article will provide all the information you need to get on the road legally and safely.

 NTSA and PSV License

Before we dive into the application process, let's start with a brief overview of the NTSA and the significance of the PSV license in Kenya.

The Kenyan National Transport and Safety Authority (NTSA) was established on 26 October 2012 through an Act of Parliament. Its mission is to improve road accessibility for all users and ensure efficient, reliable, and safe roads for Kenyans. One of the essential requirements for drivers of public transport vehicles in Kenya is the PSV badge, which the NTSA mandates.

NTSA PSV Badge Application Process

Let's explore the step-by-step guide on how to apply for a PSV badge, which is essential for any driver of public service vehicles in Kenya.

PSV Badge Application Online

NTSA offers various services to Kenyans, including the online PSV badge application process. Here's how you can apply for a PSV badge:

  1. Visit the Official NTSA eCitizen Website: Start by visiting the official NTSA eCitizen website.
  2. Create an Account: Click "Create an account" and follow the instructions to register. Provide your identification number, name, and email address, and upload a passport-sized photo.
  3. Login: Once your account is created, log in to your newly created account.
  4. Select Application Type: Select the approved licensing status, click on the new application, and choose the application type (PSV badge).
  5. Fill Out the Form: Fill out the generated form with the necessary information.
  6. Payment: Proceed to payment after selecting your preferred payment method. The PSV badge fee is Ksh 1000, with an additional Ksh 50 for convenience charges.
  7. Confirmation and Submission: Click the confirm icon and then the submit button to complete the application process.
  8. Print and Submit: Once completed, print your application and submit it to the designated collection point to collect your license.

Required Documents

To apply for a PSV badge, you need to have the following documents ready:

  • Valid identification document (ID card)
  • Valid driving license
  • A recent clear passport photo
  • A valid certificate of good conduct obtained from the Criminal Investigations Department (CID)
  • Any other additional documentation, as requested by the Authority


To be eligible for a PSV license in Kenya, you must meet the following requirements:

  • Be 18 years of age or older.
  • Be a Kenyan citizen.
  • Must be cleared by the Sacco/Company

PSV License Renewal

The PSV driver badge is valid for two years unless suspended, revoked, or canceled by an authorized legal authority. Holders of the badge are advised to renew their badge at least one month before the expiration date of the current badge.

How to Check Your Application Status

You can quickly check the status of your application using the NTSA website. Here's how:

  1. Visit the NTSA website and log in using your identification details and password.
  2. Navigate to the dashboard and click "Driving License" in the menu bar.
  3. You'll see a list of all your submitted applications and their statuses.

If you have any more questions or need further assistance, don't hesitate to reach out to the National Transport and Safety Authority (NTSA) through the contact information provided below:

  • Physical Address: 316 Upper Hill Chambers, 2nd Ngong Avenue, Nairobi
  • P.O Box: 3602 -00506, Nairobi
  • Mobile Number: Safaricom: 0709 932 000/ Telkom: 020 6632 000
  • Call Center: Safaricom Line: 0709 932 300 /Telkom Line: 020 6632 300
  • Report

Thank you for choosing NTSA as your partner in ensuring safe and reliable public transport in Kenya.

READ ALSO: All Safaricom Shops in Nairobi and Their Locations


Obtaining a PSV license in Kenya is crucial for drivers who want to operate public service vehicles legally and safely. Following the steps outlined in this guide, you can easily navigate the application process and ensure you meet all the requirements.

Joseph Richard Joseph Richard, a leading contributor to, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.