How to Check Your Safaricom Sim Registration Status

Discover how to check your Safaricom SIM card registration status and update your details seamlessly. Keep your identity and personal information secure.

Jul 28, 2023 - 11:10
How to Check Your Safaricom Sim Registration Status
How to Check Your Safaricom Sim Registration Status

Are you a Safaricom subscriber wondering about your SIM card's registration status? Have you received notifications prompting you to update your sim card registration details? Don't worry; you're not alone! This comprehensive guide will explain how to check your Safaricom SIM card registration status, why it's necessary, and how you can update your details seamlessly. This tutorial will also discuss the potential consequences of failing to register your SIM card.

Why Do I Need to Register My Safaricom SIM Card?

In recent years, Kenya has seen a surge in cybercrime and digital fraud cases involving the telecommunications sector. The Communications Authority of Kenya (CA) initiated a mandatory SIM card registration exercise to counter these increasing threats. Registering your SIM card is crucial as it helps safeguard your identity, finances, and personal details from potential fraudsters and cybercriminals. If you fail to meet these requirements, your line might be disconnected.

How to Register Your Safaricom SIM Card

Let's first look at how to register your Safaricom SIM card, particularly if you're a new subscriber:

  1. Visit a nearby Safaricom shop, dealer, or agent.
  2. Present the original identification document used during registration (a Passport, National ID, Military ID, Alien ID, or Foreign Certificate).
  3. The agent will then scan your original Identification document.
  4. You will see numbers registered under your ID.
  5. A passport-size photo of you will be taken at the registration point.
  6. Lastly, you must sign the document to complete the SIM card registration process.

Checking Your Safaricom SIM Card Registration Status

Now, how can you verify your Safaricom SIM card registration status? It's a simple process that can be executed in a matter of seconds:

  1. Dial *106# on your mobile phone.
  2. Choose option 1, "Check Registration Status."
  3. You will receive a prompt message asking you to wait as your request is processed.

If the registration process is successful, you'll receive a text message from Safaricom confirming that your mobile number(s) comply with government regulations.

How to Update Your Safaricom SIM Card Registration Details

If you need to update your SIM card registration details, Safaricom has made the process more accessible by providing an online option:

  1. Visit the Safaricom Portal at
  2. Enter the Phone Number whose details you wish to update.
  3. Agree to the Privacy Policy and click Next.
  4. You will receive a ONE TIME Password (OTP) which you should enter to continue.
  5. You will then see a list of all phone numbers registered under you.
  6. Select the phone numbers that are yours, then click next.
  7. Now, upload a clear, properly cropped picture of your ID (both front and back sides separately).
  8. Click Verify!

Alternatively, you can verify your details using the mySafaricom App by selecting "Update SIM Registration Details" on the Account page and following the same steps.

Reporting Illegally Registered Numbers

If you find phone numbers registered under your identification that aren't yours, Safaricom enables you to report such cases:

  1. Dial *106#.
  2. Select 2: "Report unknown number."
  3. Choose the number you don't recognize.
  4. Double-check and confirm the number for reporting.

If you erroneously reported one of your valid numbers, you can cancel the report by selecting 4: "Cancel a reported number" from the *106# menu.

READ ALSO: How to Replace a Safaricom Line Without the Original PIN

VIDEO: How to Check Your Sim Registration Status


Ensuring that your Safaricom SIM card is appropriately registered is crucial to enhancing your digital security. This guide will help safeguard your identity and provide security when using your mobile devices. Remember, digital safety begins with you!


1. Why do I need to register my Safaricom SIM card?

The Communications Authority of Kenya mandated the registration of SIM cards to curb rising cases of cybercrime and digital fraud in the telecommunications sector.

2. How can I check my Safaricom SIM card registration status?

You can check your registration status by dialing *106# and choosing option 1, "Check Registration Status."

3. How do I update my Safaricom SIM card registration details online?

Visit the Safaricom Portal and follow the guided process to update your details.

4. What do I do if I find numbers registered under my ID that aren't mine?

You can report such cases by selecting 2: "Report unknown number" from the *106# menu.

5. How do I cancel a report if I've erroneously reported my number?

You can cancel the report by selecting 4: "Cancel a reported number" from the *106# menu.

Disclaimer: This article provides general information about checking your Safaricom SIM card registration status. While we strive to keep the information up-to-date and correct, there are no representations or warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained in this article for any purpose.

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