How to Download Tala Loan App in Kenya: Step-by-Step Guide

Looking for a reliable loan solution in Kenya? Follow our guide on downloading and using the Tala loan app for hassle-free borrowing

Nov 11, 2023 - 23:45
Nov 12, 2023 - 10:54
 How to Download Tala Loan App in Kenya: Step-by-Step Guide
 How to Download Tala Loan App in Kenya: Your Quick Guide

Tala stands out as a hope for financial support and innovation in Kenya. Originating as a pioneering platform in mobile loans, Tala has expanded its reach far beyond Kenya, touching lives in nations like Mexico, Tanzania, the Philippines, and India. This article aims to be your ultimate guide, detailing the steps to download and effectively utilize the Tala Loan App, which has revolutionized access to credit in Kenya. Whether you're a first-time borrower or seeking to understand the nuances of this digital lending giant, this guide promises to navigate you through the process seamlessly.

What is Tala Loan App? 

The Tala Loan App, initially known as Mkopo Rahisi, marks a significant shift in the lending landscape. Unlike traditional financial institutions, Tala offers a more streamlined, accessible form of lending, all through a smartphone app. This app is more than just a digital tool; it's a gateway to financial freedom for many Kenyans. 

By offering unsecured loans, Tala removes the conventional barriers of collateral and guarantors, making credit more accessible to a broader audience. However, this convenience comes with its own set of terms: the loans typically have shorter repayment periods compared to standard loans, spanning either 21 or 30 days, and they attract a service fee, which Tala refers to as an "interest rate." The fee structure is 15% for a 21-day loan and 11% for a 30-day loan, a critical detail for potential borrowers.

Eligibility for Tala Loans 

Eligibility for a Tala loan in Kenya is uniquely designed to be inclusive, catering to many borrowers. Your M-Pesa transaction history is at the core of this eligibility criteria, which plays a pivotal role. To qualify, you need an active M-Pesa line, as Tala utilizes your M-Pesa transactions to assess your creditworthiness and determine your loan limit.

Initially, new users are typically offered a modest loan limit, starting around Kshs. 500. However, this limit isn't fixed; it evolves with your service usage. Consistent transactions through M-Pesa, timely repayments, and increased service usage can incrementally raise your loan ceiling, potentially up to Kshs. 50,000. This progressive approach encourages responsible financial behavior and aligns with Tala's commitment to providing fair and accessible financial services.

Moreover, Tala categorizes users into tiers - Bronze, Silver, and Gold - based on their repayment history and borrowing habits. New users generally start in the Bronze category, with loan limits ranging from Kshs. 1,000 to Kshs. 9,000. Timely repayments can elevate you to higher tiers, unlocking more significant loan amounts, thus rewarding financial responsibility and trustworthiness.

Step-by-Step Guide to Downloading Tala App

Getting started with Tala in Kenya is straightforward, primarily involving downloading and installing the app on your mobile device. Here's how you can do it:

  1. Access Google Play Store: Navigate to the Google Play Store on your Android phone.
  2. Search for Tala: Type "Tala" in the search bar. Look for the app with over 5 million downloads to ensure authenticity.
  3. Install the App: Click on the 'Install' button. Ensure you have a stable internet connection, preferably Wi-Fi, to download the app.
  4. Register an Account: After installation, open the app and register for an account. An active M-Pesa line and other personal details like your full name and national ID/passport number are essential for this step.

It's important to note that the Tala app is currently unavailable for iPhone and other iOS devices. This is due to the app's requirement to access text messages for assessing loan eligibility, which conflicts with Apple's stringent security protocols.

Registering and Applying for a Loan on Tala App

After successfully downloading the Tala Loan App, the next crucial steps are registering and applying for a loan. Here's a comprehensive guide to these processes:

Registering for an Account:

  1. Open the Tala App: Launch the Tala app on your device.
  2. Account Registration: The app will prompt you to register for an account. This involves linking your active Facebook account for verification purposes.
  3. Provide Personal Information: You'll be asked to enter your phone number and respond to several personal questions during registration. This information is critical in building your credit profile.

Applying for a Loan:

  1. Loan Application Form: Navigate to the 'Apply Now' section within the app.
  2. Fill Out the Form: Answer the questions provided, which typically include the purpose of the loan, your income level, and any outstanding loans.
  3. Credit Assessment: Once submitted, Tala will scan your phone's M-Pesa messages to assess your transaction history. This is key to determining your eligibility and potential loan limit.
  4. Loan Offer: If eligible, you'll be presented with the loan amount you qualify for.
  5. Select Repayment Period: Choose a suitable repayment period, either 30 days in a single installment or 21 days in three weekly installments.
  6. Disbursement: After confirming the loan terms, select "Send My Loan," the funds will be dispatched to your M-Pesa line.

Understanding Loan Limits and Tiers in Tala

Tala's innovative approach to lending includes categorizing users into different tiers, each with its loan limits. This system incentivizes responsible borrowing and tailors loan offers to individual financial behaviors.

User Tiers and Loan Limits:

  1. Bronze Category: New users typically start here, with loan amounts ranging from Kshs. 1,000 to Kshs. 9,000. This initial limit is based on your M-Pesa transaction history and other financial data.
  2. Silver Category: Users can advance to the Silver tier with consistent and timely repayments. Here, loan limits increase, offering amounts between Kshs. 10,000 and Kshs. 19,000. This progression reflects Tala's trust in your financial responsibility.
  3. Gold Category: The ultimate tier is Gold, where users with excellent repayment habits can qualify for loans up to Kshs. 30,000.

The progression through these tiers depends on how you manage your loans and repayments. Regular and timely repayments and responsible borrowing habits are crucial to advancing to higher levels and accessing more significant loan amounts. This tiered system exemplifies Tala's commitment to fostering financial discipline while allowing users to meet their unique financial needs.

Repayment of Tala Loans 

Repaying a loan in Tala is designed to be as straightforward and user-friendly as the borrowing process. Here's how you can efficiently manage your loan repayment:

Steps to Repay Tala Loan:

  1. Through the Tala App: The most straightforward way to repay is via the Tala app itself. When you open the app, it will display your current loan and prompt you to make a payment. This action will automatically open the M-Pesa menu on your phone, where you can complete the transaction.
  2. Using M-Pesa Paybill: Alternatively, you can directly repay through M-Pesa using Tala's Paybill number 851900. For this, you'll use your registered Tala phone number as the account number.
  3. M-Pesa Transaction Steps:
    • Access the M-Pesa menu on your phone.
    • Choose the Lipa Na M-Pesa option, followed by PayBill.
    • Enter the Tala Paybill number (851900).
    • Input your phone number as the account number.
    • Follow the prompts to complete your transaction.

Service Fee Structure:

It's important to note that Tala doesn't charge traditional interest rates on its loans. Instead, it implements a service fee structure. This fee varies depending on the repayment schedule: 15% for a 21-day loan and up to 30% for a 30-day loan. Ensure you understand and are comfortable with the service fee before accepting a loan.

Grace Periods and Notifications:

Tala offers a grace period for loan defaulters and provides scheduled notifications for repayments, aiding in managing your financial obligations effectively and avoiding penalties. By understanding and utilizing these repayment methods, you can ensure a hassle-free experience with Tala, maintaining your creditworthiness and eligibility for future loans.

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In conclusion, the Tala Loan App represents a significant advancement in digital lending, offering financial flexibility and empowerment right at your fingertips in Kenya. By understanding how to download, register, and use the app effectively, you can confidently navigate the world of mobile loans. Tala provides quick financial solutions and encourages responsible borrowing and repayment practices.

Frequently Asked Questions About Tala Loan App

Can I Use Tala Without a Smartphone?

    • Tala primarily operates through its mobile app, which requires a smartphone or a Microsoft-enabled device. Unfortunately, feature phones and iOS devices are not currently supported.

What If My Loan Application Is Denied?

    • Loan denial can occur for various reasons, including outstanding loans or a poor M-Pesa transaction history. If denied, maintain the app and check back periodically, as Tala may invite you to reapply.

How Fast Are Loans Disbursed After Approval?

    • Tala is known for its quick disbursement of loans, often within minutes of approval, making it a reliable option for emergency financial needs.

Are There Any Hidden Fees in Tala Loans?

    • Tala is transparent about its fee structure, charging a service fee instead of an interest rate. With no hidden costs, this fee varies depending on the loan amount and repayment period.

Can I Increase My Loan Limit Over Time?

    • Yes, regular and timely repayments can help increase your loan limit over time, as Tala adjusts limits based on your financial behavior and trustworthiness.
Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.