How To Pay for GOtv via M-Pesa And Packages Included

Learn how to conveniently pay for your GOtv subscription using M-Pesa, Kenya's revolutionary mobile money transfer service

Jun 29, 2023 - 14:54
How To Pay for GOtv via M-Pesa And Packages Included
How To Pay for GOtv via M-Pesa And Packages Included

In this digitized age, paying for services has become easier than ever. One prime example is the process of renewing your GOtv subscription in Kenya. What if I told you that you could enjoy uninterrupted television services with just a few taps on your smartphone? In this article, we delve into how you can seamlessly use M-Pesa to pay for your GOtv subscription.

What is M-Pesa?

M-Pesa, a mobile money transfer service, has revolutionized digital transactions in Kenya. Introduced by Safaricom, M-Pesa makes it easy for users to send and receive money, pay bills, buy goods and services, and even access banking services. In this guide, we'll focus on how you can use M-Pesa to pay for your GOtv subscription.

GOtv M-Pesa PayBill Number: A Lifesaver!

Before proceeding, let's understand the GOtv M-Pesa PayBill number. This number is your golden key to facilitate the payment for your GOtv subscription via M-Pesa. The GOtv PayBill number is 423655. It's advisable to save this number on your phone for easy accessibility.

Step-by-Step Guide to Paying for GOtv via M-Pesa

Let's walk through the easy steps to make your GOtv payment using the M-Pesa PayBill Number. This process should take less than 10 minutes. Please ensure your GOtv decoder is turned on before making payment.

1. Access your M-Pesa Menu

Start by accessing the M-Pesa menu on your phone. You can do this via the Safaricom SIM toolkit (M-Pesa STK), the app, or the USSD code *334#.

2. Select the 'Lipa na M-Pesa' Option

On the M-Pesa menu, choose the 'Lipa na M-Pesa' option.

3. Choose 'Pay Bill.'

Next, select the 'Pay Bill' option to prepare to input the GOtv M-Pesa PayBill number.

4. Input the GOtv PayBill Number

Once you select 'Business Number,' input the GOtv PayBill number, 423655. Press 'OK' to confirm.

5. Input Your IUC Number

Your IUC, also known as the GOtv account number, is necessary for the next step. It can be found on a red sticker at the bottom of your GOtv decoder. Enter this number and press 'OK.'

6. Enter the Amount to Pay

After inputting the IUC number, you'll be prompted to input the amount to pay. This should correspond with the specific GOtv package you wish to subscribe to.

7. Input Your M-Pesa PIN

Finally, input your M-Pesa PIN when prompted and press 'OK.' You will receive a confirmation message from M-Pesa and Multichoice Kenya.

Once you've completed these steps, your payment details should be updated within an hour.

GOtv Packages: What's Your Pick?

GOtv offers a range of packages designed to cater to different tastes and budgets. These include:

  • GOtv Supa – With a monthly subscription fee of Ksh 1,599, you can access over 70 channels.
  • GOtv Max – At Ksh 1,249 per month, you can enjoy over 60 channels.
  • GOtv Plus – This package offers over 45 channels for Ksh 930 monthly.
  • GOtv Value– With a monthly subscription fee of Ksh 499, you can access over 30 channels.
  • GOtv Lite is the most affordable package, offering over 20 channels for Ksh 260 monthly.

Understanding the variety of packages available can help you decide which is best for your entertainment needs. Each package comes with a mix of news, sports, entertainment, and children's channels.

How to Change Your GOtv Package

You should upgrade or downgrade your GOtv package at some point. This can be done easily using the MyGOtv app or dialing *423# on your mobile device. You can also do this by reaching out to GOtv customer care. Please note that you will need to pay the difference if you're upgrading your package.

Facing Issues? GOtv Customer Care at Your Service

Even with a seamless process, you may encounter some challenges while paying. Should you experience any issues, the GOtv customer care team is available to help. You can reach them through their social media platforms, their customer care hotline, or by sending them an email.

Troubleshooting: Activation Issues

Sometimes, even after successful payment, your GOtv subscription may be activated after a while. In such cases, you can manually reset your decoder by sending an SMS 'Reset IUC Number' to 22688. The IUC number should be written on the red sticker on your decoder.

READ ALSO: Co-operative Bank Paybill: MPESA to Cooperative Bank And MCollection Solution


Paying for your GOtv subscription via M-Pesa in Kenya is simple and convenient. Whether you're a fan of sports, a news junkie, a movie lover, or need to keep the kids entertained, GOtv has a package that caters to your specific needs. With M-Pesa, you can ensure that your GOtv services remain uninterrupted, allowing you to enjoy your favorite shows anytime.

Remember, ensuring your decoder is on when making the payment and that you have the correct GOtv PayBill number is crucial. And in case of any challenges, the GOtv customer care team is ready to assist.

In this digital age, simplify your life by using digital payment options like M-Pesa, and keep yourself entertained with GOtv's diverse range of channels. Happy viewing!

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.