Ultimate Guide: Pay for Showmax in Kenya Using M-Pesa and USSD 2024

Learn to easily pay for Showmax in Kenya using M-Pesa and USSD. Streamline your 2024 subscription payments.

Feb 11, 2024 - 16:45
Feb 11, 2024 - 16:49
Ultimate Guide: Pay for Showmax in Kenya Using M-Pesa and USSD 2024
Ultimate Guide: Pay for Showmax in Kenya Using M-Pesa and USSD 2024

In today's digital age, where convenience and efficiency reign supreme, the integration of streaming services with easy payment solutions has become increasingly important. Showmax, a leading streaming platform in Kenya, has recognized this trend and offers a variety of payment methods to cater to its diverse user base. This blog post aims to explore the seamless experience of paying for Showmax subscriptions in Kenya, highlighting the significance of M-Pesa and USSD payment options in enhancing user accessibility and satisfaction.

Showmax, as part of MultiChoice Group, has made significant strides in providing a rich library of content ranging from local to international shows, movies, and sports events. With packages tailored to meet different needs and preferences, Showmax ensures that every Kenyan can find something to enjoy. Whether it's the latest Hollywood blockbuster or a beloved local series, Showmax's subscription plans are designed to offer value and flexibility. The partnership with Safaricom, Kenya's leading mobile network operator, further simplifies the payment process, allowing users to pay for their subscriptions using M-Pesa, Kenya's most popular mobile money service​​​.

The importance of such easy payment methods cannot be overstated. They not only ensure that users can quickly and securely manage their subscriptions but also reflect Showmax's commitment to customer satisfaction and digital innovation in Kenya. This blog post delves into the detailed process of paying for Showmax using M-Pesa and USSD, offering readers a comprehensive guide to navigating these payment options. By embracing these payment solutions, Showmax is not just offering entertainment but is also contributing to the broader digital economy in Kenya, making digital content more accessible to all.

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Understanding Showmax Payment Options in Kenya

In Kenya, Showmax has positioned itself as a premier streaming platform, offering a wide array of content that caters to varied tastes and preferences. 

Showmax Subscription Packages and Benefits

Showmax offers several subscription plans to accommodate the diverse needs of its audience, ensuring that there is something for everyone. The packages range from budget-friendly options designed for mobile users to comprehensive plans that include live sports and premium content. For instance, the Showmax Mobile plan is priced affordably, making it accessible to individuals who prefer streaming on their mobile devices. On the other end of the spectrum, the Showmax Pro package includes live sports from SuperSport, news, and premium movies and series, catering to households looking for a comprehensive entertainment solution​​.

The pricing strategy employed by Showmax is competitive, ensuring that subscribers receive value for their money. For example, the cost of the standard Showmax subscription is set at a point that makes it an attractive option for individuals and families seeking quality entertainment without breaking the bank. Additionally, Showmax occasionally offers promotional pricing and free trials, providing an excellent opportunity for potential subscribers to experience the service before committing to a paid plan.

The Role of Safaricom and M-Pesa in Simplifying Payments

The partnership between Showmax and Safaricom, Kenya's telecommunications giant, leverages the widespread use of M-Pesa to offer a seamless payment solution for subscribers. M-Pesa, a mobile money transfer service, has revolutionized how Kenyans handle financial transactions, offering convenience and security. This collaboration ensures that Showmax subscribers can easily pay for their subscriptions using a familiar and trusted payment platform​​.

Paying for a Showmax subscription via M-Pesa is straightforward. Subscribers can use the Paybill option, entering Showmax's business number and their phone number as the account reference. This process is designed to be quick and secure, with subscribers receiving instant confirmation of their payment. This integration of services underscores Showmax's commitment to enhancing user experience by providing a hassle-free payment method that aligns with the digital lifestyles of Kenyan consumers.

How to Pay for Showmax Using M-Pesa

Paying for Showmax subscriptions in Kenya has been simplified through the integration of M-Pesa, Kenya's dominant mobile money service. This section provides a detailed, step-by-step guide on how to utilize M-Pesa for Showmax payments, ensuring a smooth and efficient process for subscribers.

Step-by-Step Guide to Paying via M-Pesa

1. Using M-Pesa Paybill

  • Access the M-Pesa Menu: Begin by navigating to your M-Pesa menu on your mobile phone. This can be done through the SIM toolkit or by dialing *334#, which opens up the M-Pesa services menu.
  • Select 'Lipa na M-Pesa': Once in the M-Pesa menu, choose the 'Lipa na M-Pesa' option, which translates to 'Pay with M-Pesa'​​.
  • Choose 'Pay Bill': You're then prompted to select the 'Pay Bill' option, which allows you to make payments to various services and businesses.
  • Enter the Showmax Business Number: Input Showmax's official Paybill number, which is 4081010, as directed in the payment instructions.
  • Account Number: For the account number, use the phone number you registered with on Showmax. This links your payment to your Showmax account.
  • Enter Payment Amount: Specify the amount for the subscription package you wish to pay for. The prices vary based on the subscription plan, from the mobile-only plans to the comprehensive Showmax Pro options​​.
  • Confirmation: After entering your M-Pesa PIN, you'll confirm the details before finalizing the transaction. A confirmation SMS from M-Pesa will validate the completion of your payment.

2. M-Pesa App and mySafaricom App Payments

  • Open the App: For a more streamlined experience, you can use the M-Pesa app or the mySafaricom app. Navigate to the 'PAY' section within the app.
  • Pay Bill Option: Similar to the USSD menu, select the 'Pay Bill' option and proceed to enter the Showmax Paybill number.
  • Account Details and Payment: Use your phone number as the account number and enter the subscription amount. Confirm the details and complete the payment​​.

Ensuring Successful Payment

  • SMS Confirmation: Always wait for the SMS confirmation from M-Pesa to ensure that your payment has been successfully processed. This SMS should be kept for your records as proof of payment.
  • Subscription Activation: Once payment is confirmed, your Showmax subscription will be activated, or extended, depending on whether you are a new or returning subscriber.

Troubleshooting Payment Issues

  • Incorrect Paybill Number: Double-check the Paybill number (4081010) to avoid sending money to the wrong account.
  • Wrong Account Number: Ensure the mobile number used as the account number matches the one registered on your Showmax account. Mismatched details can lead to payment allocation issues.
  • Delayed SMS Confirmation: In case of delays in receiving the confirmation SMS, contact Safaricom's customer service for assistance. Ensure you have your M-Pesa transaction code handy for reference.

How to Pay for Showmax Using USSD

Unstructured Supplementary Service Data (USSD) provides an alternative and convenient method for Showmax subscribers in Kenya to pay for their subscriptions. This method is especially useful for those who prefer not to use mobile apps or online banking services. Below is a comprehensive guide on how to use USSD to pay for Showmax, ensuring accessibility for all users.

USSD is a communication protocol used by GSM cellular telephones to communicate with the service provider's computers. For Showmax, this means a simple, menu-driven way to pay for subscriptions directly from a mobile phone, without the need for internet access. It's a secure, fast, and easy method that complements the digital lifestyle of Kenyan users.

Step-by-Step Guide to USSD Payment for Showmax

1. Initiating USSD Payment

  • Dial the USSD Code: Subscribers need to dial *375# from their mobile phones to initiate the Showmax payment process​​​​.
  • Select Showmax Plan: After dialing, a menu will appear, allowing users to select their preferred Showmax plan. The options typically include different Showmax packages, catering to various needs and preferences.

2. Confirming the Purchase

  • Confirm Purchase: Once a plan is selected, subscribers are prompted to confirm their purchase. This step is crucial to ensure the correct package is chosen before proceeding.
  • Enter M-Pesa PIN: To complete the transaction, users must enter their M-Pesa PIN. This authorizes the payment from their M-Pesa account to Showmax​​.

3. Activating the Subscription

  • Receive SMS with Link: After the payment is successful, subscribers receive an SMS containing a link. This link directs them to the Showmax website to activate their subscription.
  • Sign In or Create Account: Users must sign in to their existing Showmax account or create a new one if they don't already have one.
  • Enter Voucher Code: The SMS received will include a voucher code. This code must be entered on the Showmax website to activate the subscription. Once entered, the subscription is activated, and users can start streaming content immediately​​.

Advantages of USSD Payments

  • Accessibility: USSD payments do not require internet access, making them accessible to a wider range of users across Kenya.
  • Convenience: This payment method is straightforward and can be completed in a few steps, providing a hassle-free experience.
  • Security: USSD transactions are secure, as they require an M-Pesa PIN for authorization, ensuring that subscribers' details and funds are protected.

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Frequently Asked Questions (FAQs)

Q1: Can I pay for Showmax from my Safaricom line only?

A1: Yes, the payment options detailed in this guide, particularly using M-Pesa and USSD, are tailored for Safaricom subscribers, leveraging the widespread use of M-Pesa in Kenya.

Q2: What happens if I enter the wrong Paybill number or account number?

A2: If you enter the wrong Paybill number, your payment might be sent to a different recipient, and you'll need to contact Safaricom customer service for assistance. Ensure to double-check the numbers before confirming your transaction.

Q3: How long does it take for my Showmax subscription to activate after payment?

A3: Subscription activation is typically instant. However, in rare cases, there might be a short delay. If your subscription isn't active within a few minutes, verify the transaction and ensure you've followed the activation steps correctly.

Q4: Can I use the USSD payment option without an internet connection?

A4: Yes, one of the advantages of the USSD payment option is that it doesn't require an internet connection. It's an offline process that works seamlessly by dialing the USSD code from your mobile phone.

Q5: Are there any additional charges for using M-Pesa or USSD to pay for Showmax?

A5: Standard M-Pesa transaction fees apply when paying for Showmax. However, there are no additional charges for using the USSD option. It's advisable to check the current M-Pesa rates for payments to Paybill numbers.


Navigating the digital space in Kenya has become more accessible with services like Showmax, which provide a wealth of entertainment options right at our fingertips. The integration of M-Pesa and USSD payment methods reflects a commitment to user convenience, ensuring that subscribers can enjoy uninterrupted access to their favorite shows, movies, and sports events. By following the detailed guides provided, managing your Showmax subscription payments is straightforward, secure, and user-friendly.

Whether you're a tech-savvy individual accustomed to digital transactions or someone who prefers the simplicity of USSD payments, Showmax and Safaricom have ensured that your entertainment needs are covered. As the digital landscape continues to evolve, staying informed about the easiest and most efficient ways to manage our digital services is crucial. We hope this guide has been informative and helpful in simplifying your Showmax payment process.

Joseph Richard Richard is a distinguished contributor to sledge.co.ke, where he leverages his extensive background in finance, business, and technology to provide insightful guides and analyses. With over a decade of experience in Kenya's dynamic market, Joseph has become a trusted voice in helping individuals navigate complex topics with ease. His work, recognized for its clarity and reliability, spans critical reviews, educational content, and comprehensive guides on making informed decisions in finance and business. Joseph's commitment to empowering Kenyans through accessible information underscores his reputation as a dependable and authoritative figure in the industry