How to buy faiba data bundles with Mpesa, Pesa Link, and Equitel [ 2024 Guide ]

Faiba 4G, launched by JTL in December 2017, has quickly become one of Kenya's most sought-after internet services. Known for its affordability and high-speed internet, Faiba 4G uses VoLTE (Voice over LTE) technology, enabling faster internet speeds and better call quality. With Faiba 4G, you can enjoy data bundles at unbeatable prices, such as 25GB for just 1,000 Kenyan shillings, valid for 30 days.

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Requirements for Using Faiba 4G

Before you can start using Faiba 4G, ensure that you meet the following requirements:

1. A 4G compatible device (check your device specifications on GSMArena)
2. A Faiba 4G SIM card (purchase from any Faiba shop or authorized dealer)
3. Network coverage in your area (Faiba 4G is available in major towns and cities across Kenya)

Purchasing Faiba 4G Bundles Using M-Pesa

M-Pesa is a convenient way to purchase Faiba 4G bundles. Follow these steps:

1. Open the M-Pesa menu on your phone and select "Lipa Na M-PESA."
2. Choose the "Pay Bill" option
3. Enter the Faiba business number: 776611
4. Enter your Faiba number as the account number (e.g., 0747xxxxxx)
5. Specify the top-up amount
6. Input your M-Pesa PIN and send

After topping up, purchase bundles by dialing 111, selecting option 1, and choosing your preferred bundle (daily, weekly, or monthly). You can also use the Faiba app to buy bundles.

Purchasing Faiba 4G Bundles Using Pesa Link

To purchase Faiba 4G bundles using the PesaLink:

1. Access your Pesa Link account through your bank's mobile app or online banking platform
2. Choose the option to send money
3. Input the Faiba playbill number
4. Use your Faiba number as the account number
5. Specify the top-up amount
6. Review the details and confirm the transaction

Once the transaction is complete, purchase bundles by dialing 111 or using the Faiba app.

Purchasing Faiba 4G Bundles Using Equitel

Equitel users can purchase Faiba 4G bundles by following these steps:

1. Access your Equitel account through the mobile app or USSD code
2. Choose the option to send money
3. Input the Faiba playbill number
4. Use your Faiba number as the account number
5. Specify the top-up amount
6. Review the details and confirm the transaction

After topping up, purchase bundles by dialing 111 or using the Faiba app.

Using the Faiba Selfcare Platform

The Faiba selfcare platform allows you to manage your account and purchase bundles:

1. Go to selfcare.jtl.co.ke on your browser
2. Log in using your Faiba number and password
3. Navigate to the "Buy Bundles" section
4. Choose the desired bundle based on your needs
5. Review the details and confirm the purchase

The selfcare platform also enables you to check your bundle balance and manage other aspects of your Faiba account.

Using the Faiba App

The Faiba app offers a seamless experience for purchasing bundles and managing your account:

1. Download the Faiba app from the Google Play Store or Apple App Store
2. Install and activate the app using your Faiba number
3. Log in using your credentials
4. Go to the "Buy Bundles" section within the app
5. Choose the desired bundle
6. Review the details and confirm the purchase

The app also allows you to check your bundle balance, top up your account, and manage other services.

Faiba 4G Coverage and Compatibility

Faiba 4G is available in major towns and cities across Kenya, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and Thika. To ensure the best experience, check if your device is compatible and that you are within a coverage area. Below are the regions covered:

Faiba 4G Pricing and Bundles

Faiba 4G offers some of the most affordable data bundles in Kenya. Here are some of the popular bundle options:

Troubleshooting and Customer Support

If you encounter any issues while using Faiba 4G, try the following troubleshooting steps:

1. Ensure your device is compatible and within a coverage area
2. Check if you have sufficient bundle balance
3. Restart your device
4. Contact Faiba customer support if the issue persists

You can reach Faiba customer support by:

•  Phone: 0747 585 100,  020 8405100
•  Email: csc@jtl.co.ke
•  Social:   @faibamobile ,  @faibajtl ,  @faibamobile,  faibajtl ,  faibamobile

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Final Thoughts

Faiba 4G is revolutionizing Kenya's internet landscape with affordable, high-speed data bundles. By following the steps outlined in this guide, you can easily top up your Faiba 4G line using M-Pesa, Pesa Link, or Equitel and enjoy the benefits of high-speed internet. The Faiba self-care platform and app provide excellent tools for managing your account and purchasing bundles, making the process even more convenient.