How to Withdraw HELB Loans To Your M-PESA Number Easily

Learn how to withdraw your HELB loans to your M-PESA number with ease. Safaricom and HELB have joined forces to provide a seamless student loan experience.

Oct 1, 2023 - 13:30
How to Withdraw HELB Loans To Your M-PESA Number Easily
How to Withdraw HELB Loans To Your M-PESA Number Easily

Safaricom has partnered with the Higher Education Loans Board (HELB) to introduce the HELB Mobile Wallet and HELB M-PESA Mini App. These innovative solutions aim to provide students with a seamless way to access and manage their student loans, offering greater convenience and efficiency. In this article, we will explore how to easily withdraw HELB loans to your M-PESA number, guiding you through the process step by step.

Why This Merger?

At its core, the collaboration between Safaricom and HELB aims to enhance the financial experience of students. Both organizations recognized the need for digitizing the student loan process, providing quicker access to funds, and ensuring efficient management of accounts. But why this merger? Simple. It's the answer to the evolving needs of the modern student, and here's how.

The HELB Mobile Wallet and HELB M-PESA Mini App

The HELB Mobile Wallet and HELB M-PESA Mini App have been designed to meet the student's needs. They offer a wide range of features that simplify the management of HELB loans and provide a convenient channel for accessing funds. Let's delve into the details of these groundbreaking solutions:

Accessing HELB Services

With the HELB Mini App, beneficiaries can access many services at their fingertips. These services include:

  1. Loan Application: Apply for future loans hassle-free.
  2. Upkeep Fund Access: Directly receive the upkeep component of your student loans.
  3. Fund Withdrawal: Withdraw funds conveniently.
  4. Loan Status Checks: Monitor the status of your loan application.
  5. Statement Access: View your loan statements.
  6. Loan Repayment: Easily repay your loans.

Activation and Registration

To get started with the HELB Mini App, registered HELB beneficiaries can activate it by following these steps:

  1. Input your phone number.
  2. Receive a confirmation code.
  3. Set your PIN.

For unregistered beneficiaries, simply input a phone number registered to the National ID linked to your HELB account for activation.

Receiving Upkeep

Beneficiaries now have the option to receive the upkeep component of their HELB loan via either M-PESA or the mobile wallet. This flexibility begins with first-year students applying and will gradually extend to existing beneficiaries in subsequent years of study.

In addition to M-PESA, Safaricom, and HELB are working towards integrating other mobile money services into the wallet, further enhancing accessibility and choice for students.

How to Withdraw HELB Student Loan via M-PESA

Now that we understand the features and benefits of the HELB Mobile Wallet and Mini App let's explore the step-by-step process of withdrawing your HELB student loan via M-PESA:

  1. Dial *642# on your mobile phone.
  2. Register and choose a PIN for future access.
  3. Log in using *642# and select "Withdraw funds."
  4. Choose the upkeep option.
  5. Indicate the amount you wish to withdraw.
  6. Enter your M-PESA PIN to complete the transaction.
  7. You'll receive a confirmation message from M-PESA.

It's important to note that a transaction fee of Kshs.15 will be charged for each withdrawal. Whether on the go or at home, these self-serve options on the HELB portal provide convenience and accessibility for all beneficiaries.

How to Access HELB M-pesa Wallet

If you're new to the HELB-Mpesa Wallet and wondering how to access your funds, follow these straightforward steps:

  1. Download the M-PESA App from Google Playstore or Apple App Store.
  2. Launch the App and complete the registration process.
  3. Enter your M-PESA Registered Phone Number.
  4. Ensure you're using Safaricom data bundles.
  5. Log in to the App.
  6. Navigate to "Categories" and select "Education."
  7. Choose "HELB" from the Education tab.
  8. Register on the HELB Mini App.
  9. Sign in using your MPESA-registered phone number.
  10. A verification code will be sent via SMS.
  11. Return to Login and tap the "Withdraw" button to access your HELB funds.

Where to Repay HELB Loan

Repaying your HELB loan is not only a responsible financial decision but also an opportunity to contribute to the education of future generations. Here are the options available for loan repayment:

  1. Bank: Repay through your bank.
  2. Wave or WorldRemit: Utilize these international money transfer services.
  3. Credit Cards: Make payments with your credit card.
  4. M-PESA: Conveniently settle your dues using Lipa na M-PESA.
  5. Employer Check-off: Some employers offer loan repayment deductions.
  6. Bonga Points: Use your Bonga points to repay.

Follow these steps to ensure timely loan repayment and stay on top of your financial obligations.

HELB Compliance Certificate

For those looking to download their compliance certificate, this can be done conveniently on the HELB Portal at no cost. Compliance certificates are essential for various purposes, so get yours.

Contact HELB

If you have any inquiries or need assistance, you can reach out to HELB through the following contact information:

READ ALSO: Learn how to withdraw your HELB loans to your M-PESA number with ease. Safaricom and HELB have joined forces to provide a seamless student loan experience.

Final Thoughts

The integration of HELB and M-PESA signifies a monumental shift in how students in Kenya can access and manage their loans. This partnership is more than just a convenience—it's a testament to the progress of financial technology in Kenya. So, whether you're a freshman just starting your academic journey or a senior, embrace this change and make your financial transactions a breeze. stands proudly as a preeminent Publication Blog in Kenya, dedicated to delivering an unparalleled wealth of informative content across a multitude of subjects that resonate with both the Kenyan audience and the global community at large. Our unwavering commitment to quality and accuracy has made us a trusted resource for readers not only in Kenya but also in the United States and South Africa.