How to Book a Jambojet Flight Online: A Step-by-Step Guide

Unlock a seamless flight booking experience with Jambojet. Follow our step-by-step guide to effortlessly reserve your seats and enjoy stress-free travels.

Jun 16, 2023 - 11:09
Jun 16, 2023 - 11:47
How to Book a Jambojet  Flight Online: A Step-by-Step Guide
How to Book a Jambojet Flight Online: A Step-by-Step Guide

When it comes to air travel, convenience is critical. This is why online booking has become the go-to choice for many passengers today. In Kenya, Jambojet leads the way in this trend, offering a user-friendly online booking process that makes air travel hassle-free. Let's delve into the step-by-step guide to navigating the Jambojet online booking system.

Launched in 2014, Jambojet has quickly risen through the ranks to become a popular choice for Kenyan travelers. With a commitment to offering affordable flights without compromising on safety or customer satisfaction, Jambojet caters to a broad range of travel needs across various Kenyan destinations. Now, let's take off with the online booking process.

Easy Online Booking with Jambojet

Step 1: Visit the Website or Download the Mobile App 

Begin by accessing Jambojet's website or downloading their mobile app. Both platforms are designed for ease of use, allowing you to book flights, select seats, and complete payments.

Step 2: Flight Search

Input your departure location, destination, and travel dates. A list of available flights, complete with timings and pricing, will be displayed. Use the filter option to sort through the results based on your preferences.

Step 3: Seat Selection

Once you've settled on a flight, it's time to choose your seats. From standard seats to premium options with extra legroom, select what suits your comfort best. Keep in mind that premium seats come at an additional cost.

Step 4: Enter Passenger Details and Review Booking 

Before you pay, you'll be prompted to input details for all traveling passengers. It's essential to ensure all information entered matches the identification documents of the passengers. Also, review your booking carefully and agree to Jambojet's terms and conditions.

Step 5: Secure Payment

Jambojet accepts a range of payment methods for your convenience. After selecting your preferred method, follow the prompts to finalize payment. A successful transaction is confirmed by an email containing your e-ticket and booking details.

  • Visa Credit Card
  • Master Card
  • M-Pesa (paybill: 737700), Airtel Money (jambojet), Equitel(paybill: 737700)
  • Pay cash-over-the-counter or with one of the above payment options at any Jambojet office or visit/call the Jambojet Call Centre at 0711024545, 0734104545, 0206424545, 0203274545.

Step 6: Online Check-in 

Online check-in starts 24 hours before your flight's scheduled departure—Check in through the Jambojet website or app using your booking reference number and the passenger's last name. Remember to print your boarding pass or save it on your device.

Step 7: Arrival at the Airport

Ensure you arrive at the airport at least two hours before your flight to complete necessary security checks and luggage drop-offs, if any. Always have your boarding pass and identification documents readily available.

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The ease of online booking with Jambojet makes it a preferred choice for many travelers. By following this straightforward guide, you're set to enjoy a seamless flight booking experience with Jambojet. Here's to stress-free travels!


What destinations does Jambojet serve?

Jambojet operates flights within Kenya, serving various cities, including Nairobi, Mombasa, Kisumu, Eldoret, and Malindi.

What payment methods are accepted by Jambojet?

Jambojet accepts various payment methods, including credit and debit cards, mobile money, and bank transfers.

Can I book a flight for someone else using my account?

Yes, you can. Just ensure you input the correct passenger details during the booking process.

What do I do if I need help with my online booking?

In case of any difficulties or questions regarding your online booking, Jambojet has a dedicated customer service team ready to assist. You can reach them via their hotline, email, or social media platforms.

Can I change my flight details after booking?

Yes, Jambojet allows passengers to change their flight details after booking, subject to specific terms and conditions. Please review the Jambojet website or contact customer service for more information on flight changes and potential charges.

What do I need to check in online?

To check-in online, you'll need your booking reference number and the last name of at least one passenger. Online check-in starts 24 hours before your flight's scheduled departure.

With the digital evolution of travel, Jambojet stands out as a pioneer in offering convenience and ease in flight bookings in Kenya. Not only does this enhance customer satisfaction, but it also allows passengers to customize their travel experience to their liking, thus elevating the overall travel experience. Enjoy your flight with Jambojet!

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.