Jambojet Online Check-In: How to Check-In Online with Jambojet

Discover the convenience of Jambojet's online check-in service. Say goodbye to airport queues and enjoy a seamless travel experience. Learn more!

Aug 25, 2023 - 08:35
Jambojet Online Check-In: How to Check-In Online with Jambojet
Jambojet Online Check-In: How to Check-In Online with Jambojet

Are you excited about your upcoming travel plans and seeking a hassle-free check-in process? Well, look no further! This comprehensive guide will walk you through everything you need about Jambojet's online check-in service. Say goodbye to long queues and last-minute rush at the airport – Jambojet has your back. Let's dive into the details and ensure your journey begins easily and comfortably.

Who is Jambojet?

Jambojet, a subsidiary of Kenya Airways, is Kenya's premier low-cost airline. With a mission to make air travel affordable for all, Jambojet operates from Nairobi's Jomo Kenyatta International Airport, offering a wide range of value-added services to enhance your flying experience. As a subsidiary of Kenya Airways, Jambojet maintains impeccable service standards and adheres to stringent international safety protocols, ensuring your journey is cost-effective and secure.

Why Opt for Online Check-In?

Gone are the days of standing in lengthy lines at the airport for check-in. Jambojet's online check-in service allows you to breeze through the process conveniently. Whether you're a seasoned traveler or flying for the first time, online check-in offers numerous benefits:

  • Time-Saving: Online check-in opens 30 hours before your flight and remains available up to 1.5 hours before departure. This gives you ample time to secure your seat and boarding pass without rushing.
  • Effortless Convenience: No need to travel to the airport early or wait in queues. You can check in from the comfort of your home or office with just a few clicks.
  • Seat Selection: While seats are assigned randomly, you can choose a specific seat for a nominal fee, ensuring you get your preferred spot on the plane.
  • Smooth Security Checks: Online check-in expedites the process at the airport, making security checks and boarding smoother and more efficient.

How to Check-In Online with Jambojet: A Step-by-Step Guide

How to Check-In Online with Jambojet: A Step-by-Step Guide

The "How" is crucial, right? So, let's dive straight in!

  1. Check Availability: Begin at Jambojet's official website. Navigate to the "Book" section, where you'll input your departure location, destination, travel dates, and passenger count. Whether flying solo, with family, or in a group, Jambojet covers you.
  2. Choose Your Flight: Post availability check, you'll see various flight options tailored to your input. Here's where you decide when you want to fly. Watch for the total fare and choose what best fits your budget and schedule.
  3. Enter Passenger Details: Crucial! Ensure that the details you provide here match your ID card or passport. Any discrepancies can lead to complications later.
  4. Extras and Add-Ons: Fancy some added comfort? Jambojet offers several services like extra baggage, seat selection, and more. Remember, booking these online is always cheaper than at the airport.
  5. Remember, the online check-in service starts 30 hours before the flight and closes 1.5 hours before departure. So, take the last minute!

Terminal Details

For domestic flights, head to Terminal 1D at Jomo Kenyatta International Airport. The check-in counters open two hours before departure and close 40 minutes before takeoff. If you're embarking on an international journey, check in at Terminal 1A. Here, counters open 2.5 hours before departure and close an hour before takeoff. Traffic and security checks can eat into your time, so plan accordingly.

 What to Remember

Remember to factor in extra time for security checks and potential traffic delays when checking in. Tickets are non-refundable, so ensure you adhere to the rules. If you plan to pay for ancillary services like baggage or seat selection at the airport, allow for extra time. It's worth noting that paying for services at the airport can be twice as expensive as paying online in advance.

What to Bring

For identification, a valid ID card or passport is required for local travel. If you're flying internationally, research visa requirements for your destination. Yellow fever vaccination is mandatory for outbound travel from Kenya. Passengers arriving within 6 days of leaving or transiting through high-risk yellow fever transmission countries must present a valid vaccination certificate upon arrival.

Purpose Contact Details Notes
Telephone +254 711 024 545 Normal call rates apply
+254 734 104 545
+254 711 024 501
Email General Inquiries [email protected]
Bookings [email protected]
Group Bookings [email protected]
Compliments & Complaints [email protected]
Manage Booking Click here

READ Also: Jambojet Online Booking: Here Is How To Book And Pay For A Jambojet Flight Easily


Embrace the convenience of modern air travel with Jambojet's online check-in. Say goodbye to long queues and unnecessary stress at the airport. With a user-friendly process and clear guidelines, online check-in has always been challenging. Plan, follow the steps and prepare for a smooth and enjoyable journey with Jambojet. Remember, your adventure starts the moment you check in!

FAQs (Frequently Asked Questions)

Is online check-in available for all passengers?

 Yes, online check-in is available for most passengers, except those traveling with infants or requiring special assistance.

Can I choose my seat during online check-in?

 Yes, you can choose your seat for a nominal fee. Otherwise, seats are assigned randomly.

What payment methods are accepted for add-on services? 

Jambojet accepts Visa, MasterCard, mobile money options like M-Pesa and Airtel Money, and in-person payments.

Can I check in online for international flights?

 Yes, online check-in is available for both domestic and international flights.

What's the advantage of paying for baggage and other services in advance? 

Paying for baggage and services in advance online is more cost-effective than doing so at the airport.

Can I make changes to my flight after online check-in? 

Yes, Jambojet offers the Smart fare option, which allows you to change your flight at no extra cost.


This guide is intended to provide information on the online check-in process with Jambojet. Procedures and policies may change, so always refer to the official Jambojet website or contact customer service for the latest and most accurate information.

Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.