KCB Simba Points: How To Register, Activate And Convert KCB Simba Points To Cash

In today's digital age, loyalty programs have become a powerful tool for banks to engage and reward their customers. The KCB Simba Points program is one such initiative, brought to you by the Kenya Commercial Bank (KCB), that rewards you simply for banking with them. This comprehensive guide provides all the information you need to register, activate, and convert your KCB Simba Points to cash.

The Allure of KCB Simba Points

KCB Simba Points is a unique loyalty program that earns you points every time you use your credit or debit card, online banking, mobile banking, or when you process your salary, take a loan, mortgage, or insurance cover. The points you earn can be spent on many exciting goods and services, including travel, hotel accommodation, car hire, and shopping for clothes, electronics, and appliances - the possibilities are nearly endless!

The Road to KCB Simba Points: Registration Process

How to Enroll for Simba Loyalty Points

Registration via USSD

• Dial *522# on your mobile device.
• Select 'My Account.'
• Choose 'Simba Points' and follow the prompts.

Enrolling Through the KCB App

• Open the main menu on the KCB App.
• Select 'Simba Points.'
• Tap on 'Enroll' and follow the steps to complete the enrollment process.

Branch Enrollment

• Visit your nearest KCB branch.
• If you're an existing customer, fill in an amendment form, or if you're a new customer, complete the account opening form and tick the Loyalty box.
• Ensure your mobile number, date of birth, and complete account details are correct for smooth enrollment.

Activating Your Simba Points Membership

Once enrolled, you'll receive an SMS and Email from KCB with a welcome message and your membership number. Now, it's time to activate your membership:

• Visit http://simbapoints.kcbgroup.com and click on 'Activate Membership.'
• Enter your membership number.
• You'll receive an SMS with a Time Password (OTP) to complete the activation process.
• Change the OTP to a password of your choice.

Keeping Track: How to Check Your Simba Points Balance

Knowing how many Simba Points you've accumulated is as critical as earning them. Here's how to check your points balance:

Through USSD

• Dial *522#.
• Select 'My Account.'
• Choose 'Simba Points' and follow the steps.

Via the KCB App

• Open the Main Menu on the App.
• Select 'Simba Points.'
• Choose 'Points Balance.'

Using the Online Portal

• Visit http://simbapoints.kcbgroup.com.
• Log in.
• Select 'My Account' to view your transaction history.

Convert Your Simba Points to Cash

While the KCB bank does not explicitly allow for direct conversion of Simba Points to cash, these points can be redeemed for various goods and services or even used to offset charges, offering immense value.