How To Buy KPLC Tokens Via KPLC PayBill Number(M-PESA)

In today's fast-paced digital world, convenience is critical. Gone are the days when you had to queue for hours to pay your utility bills. If you are a Kenyan resident, M-Pesa has made it simple to purchase KPLC tokens from the comfort of your home. This article will guide you on how to buy KPLC tokens via an M-Pesa PayBill number, saving you precious time and energy.

What Are KPLC Tokens

Before we delve into the 'how-to,' let's first understand KPLC tokens. Kenya Power and Lighting Company (KPLC) introduced prepaid meters using tokens. These tokens are a 20-digit code you input into your prepaid meter to access electricity. Think of it like prepaid airtime for your electricity meter. You can purchase this token via various methods, but the most convenient is through M-Pesa, a popular mobile money transfer service in Kenya.

How To Buy KPLC Tokens Via M-Pesa

Method 1: Using M-Pesa Prepaid

• Access the M-Pesa menu on your smartphone.
• Select "Lipa na M-Pesa."
• Click on "PayBill."
• Enter the Business Number as 888880 (KPLC's prepaid business number).
• Input your KPLC prepaid meter number as the account number.
• Enter the amount you wish to pay for tokens.
• Input your M-Pesa PIN and confirm the transaction.

You'll receive a transaction confirmation message from M-Pesa, and KPLC will send the token to your phone via SMS.

Method 2: Using M-Pesa Postpaid

This method is similar to the prepaid option with a slight difference in the Business Number.

• Go to the "Lipa na M-Pesa" menu.
• Click on "PayBill."
• Enter the Business Number as 888888 (KPLC's postpaid business number).
• Input your KPLC postpaid meter number as the account number.
• Enter the amount you wish to pay.
• Input your M-Pesa PIN and confirm the transaction.
• M-Pesa will send a transaction confirmation message, and KPLC will credit your account accordingly.

Other Methods of Buying KPLC Tokens

Using Equitel Line

• Access your Equitel menu.
• Choose "Eazzy Pay."
• Click on "Pay Bill."
• Select the bank account to pay from.
• Choose "KPLC Tokens."
• Input your KPLC prepaid meter number and click "OK."
• Enter the amount you wish to pay.
• Input your PIN and confirm the transaction.

You'll receive an SMS confirmation from Equity Bank, and KPLC will send the token via SMS.

Using USSD Code

• Dial *369# from a Safaricom SIM card.
• Select "KPLC," option 5.
• Choose "KPLC Tokens," option 2.
• Select your account from the list shown (if unavailable, enter the account manually).
• Input the amount you wish to pay.
• KPLC will send the token via SMS.

READ ALSO:  How to Link Paypal to Mpesa in Kenya

Conclusion

Purchasing KPLC tokens via M-Pesa PayBill number is a simple and convenient process that takes a few minutes. With this guide, you should easily buy your tokens and keep your lights on without a hitch.

FAQs

Q1: What is a KPLC token?

A: A KPLC token is a 20-digit code to recharge your KPLC prepaid electricity meter. It's similar to how airtime is loaded on a mobile phone.

Q2: How long does receiving the KPLC tokens after payment take?

A: Once payment is made, the tokens are usually sent immediately. However, delays may occur due to network issues or other technical problems.

Q3: Using my M-Pesa, can I buy tokens for a different meter number?

A: Yes, you can buy tokens for a different meter number. You need to input the other meter numbers during payment when asked for the account number.

Q4: What happens if I enter the wrong meter number during payment?

A: If you enter the wrong meter number, the tokens will be sent to the faulty meter. It's essential to contact KPLC customer service as soon as you realize the mistake.

Q5: What can I do if I don't receive my tokens after payment?

A: If you don't receive your tokens, check your M-Pesa message to confirm the successful transaction. If it was, and you still need to receive your tokens, contact KPLC customer service with your transaction details.

Q6: Can I get a refund if I purchase tokens but then decide I don't need them?

A: Refunds for purchased tokens are at the discretion of KPLC. You must contact KPLC customer service for more information on their refund policy.

Disclaimer!!!

The information provided in this article is for educational purposes only and does not constitute financial advice. Always do your research before making any financial decisions.