M-PESA Business Loans For 2024: Eligibility, Benefits, Loan Terms, Fees and Application Process

Discover how M-PESA Business Loans can transform Kenyan businesses: Easy application, flexible terms, and essential CRB insights. Your financial growth starts here.

Dec 24, 2023 - 11:10
Dec 24, 2023 - 11:09
M-PESA Business Loans For 2024: Eligibility, Benefits, Loan Terms, Fees and Application Process
M-PESA Business Loans For 2024: Eligibility, Benefits, Loan Terms, Fees and Application Process

M-PESA, a revolutionary mobile money service, has transformed the economic landscape, making financial transactions seamless and accessible for millions. But beyond mere transactions, M-PESA empowers businesses with an invaluable tool: the M-PESA Business Loan.

For Kenyan entrepreneurs, access to credit can be the bridge between an idea and its realization or the lifeline that keeps a business afloat in challenging times. This is where M-PESA Business Loans come into the picture, offering a ray of hope and a means of growth. These loans, a collaborative effort between Safaricom and Asante, are designed to cater to the unique needs of Kenyan businesses, especially those using the Lipa Na M-PESA service. With loan amounts ranging from as little as Kshs. 100 to as much as Ksh. 200,000, they offer a flexible financial solution tailored to various business scales and needs​​​​.

The beauty of M-PESA Business Loans lies in their simplicity and accessibility. They are not just loans; they are a testament to the evolving financial landscape in Kenya, where digital transactions are increasingly becoming the norm. This service is operational and fosters growth and seamless transformation within the merchant network​​​​.

As we delve deeper into M-PESA Business Loans, we'll explore how they work, who can benefit from them, the application process, and the attached terms and conditions. This exploration will provide valuable insights for any Kenyan entrepreneur leveraging these loans for business growth and sustainability.


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Understanding M-PESA Business Loans

What are M-PESA Business Loans?

M-PESA Business Loans is a financial product Safaricom offers in partnership with Asante, specifically designed for the Lipa Na M-PESA Buy Goods Partners who utilize the M-PESA Business Till. This innovative loan service provides a quick and flexible credit solution to meet the diverse needs of Kenyan businesses. The loans come with three distinct duration options: 1, 7, and 21 days, catering to short-term financial requirements. The amount that businesses can borrow ranges from Kshs.100 to Ksh.200,000, making it accessible for small-scale merchants as well as more established businesses​​​​.

Benefits of M-PESA Business Loans

The M-PESA Business Loan offers several benefits that are crucial for the growth and sustainability of businesses:

  • Business Continuity and Growth: By providing quick access to funds, these loans help keep businesses running smoothly, particularly under financial strain. This continuity is essential for maintaining customer trust and business growth​​​​.
  • Accessible and Affordable Credit: The loans are easy to apply for and come with reasonable terms, making them an affordable credit option for businesses. This accessibility is particularly beneficial for small and medium-sized enterprises that may not have easy access to traditional banking services​​​​.
  • Network Expansion: By facilitating seamless transactions among merchants, M-PESA Business Loans contribute to expanding merchant networks, fostering a more interconnected business community​​.

How M-PESA Business Loans Work

M-PESA Business Loans is a credit facility for businesses with an M-PESA Business Till number. This facility enables businesses to pay other Buy Goods Tills and Mpesa phone numbers or withdraw funds through Mpesa agents, even when their account balance is insufficient. The loan limit for each business is determined based on the activity of their M-PESA Till and their loan repayment history. The more a business uses its till for receiving M-PESA payments from customers, the higher the chances of increasing its loan limit​​​​​​.

Eligibility and Application Process for M-PESA Business Loans

Eligibility Criteria for M-PESA Business Loans

To access M-PESA Business Loans, there are specific eligibility criteria that must be met:

  1. Business Till Requirement: The primary requirement is using the M-PESA Business Till product. The business must settle funds collected in their M-PESA tills to their nominated account​​​​.
  2. Active Usage Duration: The business must have been active for at least three months (90 days), ensuring that only established businesses with a track record of M-PESA transactions are eligible​​​​.
  3. One Loan Per Store: Merchants can only apply for one loan per store at a time, and only active tills are eligible for these loans​​.
  4. Additional Requirements for M-PESA Business Till Users: For those using the M-PESA Business Till, having an active store and an account active for over six months is crucial​​.

How to Apply for M-PESA Business Loans

Applying for an M-PESA Business Loan is a straightforward process:

1. Accessing the Service: Merchants use their nominated numbers to access the loan service. This involves dialing *234# from the nominated number, selecting M-PESA Business Till, and entering the store number​​.

2. Loan Application Process:

    • After accessing M-PESA Business Till, select 'Business Loans' and 'Access Loans from our Partners.'
    • Choose the financier (currently Asante Finance) and accept the terms and conditions to opt into the M-PESA Business Loan​​.
    • To check the loan limit, the same process is followed, with the selection of 'Check loan limit' at the appropriate step​​.

3. Completing the Application: The final steps include selecting 'Request Loan,' entering the desired amount, choosing a repayment period, and completing the application with an operator ID and PIN​​.

4. Eligibility Check: It's important to ensure that all eligibility criteria are met before applying, as failure to do so can result in the loan request being declined​​.

Loan Terms and Repayment for M-PESA Business Loans

Understanding Loan Terms and Fees

When considering an M-PESA Business Loan, it's crucial to understand the terms and fees associated with it:

1. Fee Structure:

    • Access Fee: This is a one-off fee charged when taking the loan. It varies depending on the loan duration: 0.48% for a 1-day loan, 3.12% for a 7-day loan, and 9.12% for a 21-day loan​​.
    • Rollover Fee: A rollover fee is applied to the outstanding balance if the loan isn't paid by the due date. This fee is added the day after the due date, and the customer is given a rollover duration to clear the balance​​.
    • Penalty Fee: A daily penalty of 0.72% per day is charged on the outstanding balance for a maximum of 60 days if the loan remains unpaid after the rollover period​​.

2. Loan Duration and Repayment Periods:

    • M-PESA Business Loans offer flexible repayment periods of 1, 7, and 21 days, providing businesses with short-term financial support​​.
    • Upon approval, the loan is disbursed immediately to the M-PESA Business Till account, ensuring timely access to funds​​.

Repayment of M-PESA Business Loans

The repayment process for M-PESA Business Loans is designed to be as convenient as possible:

1. Repayment Steps:

    • To repay the loan, dial *234#, select M-PESA Business Till, and then choose 'Pay Loan.'
    • You can opt for either a full payment or a partial payment. If choosing partial payment, you must enter the specific amount​​.

2. Consequences of Late or Non-Payment:

    • Suppose the loan is not repaid on time. In that case, a rollover fee will be applied, followed by a penalty fee if the loan remains unpaid after the rollover period​​.
    • It's essential to be aware that failing to repay the loan can lead to being listed on the Credit Reference Bureau (CRB) as a defaulter, negatively impacting credit ratings and future loan eligibility​​.

Common Questions and Concerns About M-PESA Business Loans

Frequently Asked Questions

1. Can Multiple Loans be Requested?

    • No, the M-PESA Business Loans policy allows only one loan at a time per store. A merchant must fully repay an existing loan before requesting another​​.

2. Reasons for Loan Request Denial:

    • A loan request can be declined if the requested amount exceeds the loan limit, the merchant has an existing loan, or if their till is inactive​​.
    • Additionally, being blacklisted by the Credit Reference Bureau can also result in a loan request being declined​​.

Credit Reference Bureau (CRB) and M-PESA Business Loans

Understanding the role of CRB in the context of M-PESA Business Loans is vital:

1. What is CRB?

    • The Credit Reference Bureau collects and provides consumer credit information, which includes individuals' borrowing and repayment habits​​.

2. CRB Score or Rating:

    • An individual's CRB score reflects their credit history, affecting their eligibility for future loans. It is determined by how consistently they have repaid previous and current loans​​.

3. Negative CRB Listing:

    • A negative listing on CRB can limit access to future loans. To clear a negative listing, one must fully repay defaulted loans and apply for a clearance certificate from CRB​​.

4. Checking CRB Score:

    • Merchants can check their CRB score and listing, which is crucial for maintaining a good credit status and ensuring eligibility for future loans​​.


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M-PESA Business Loans offer a vital financial tool for Kenyan entrepreneurs, providing them with the flexibility and support needed to thrive in a dynamic market. These loans, accessible through a simple application process, are designed to cater to a range of business needs, from sustaining operations to enabling growth. Understanding the terms, repayment process, and the impact of credit history on loan eligibility is crucial for any business looking to leverage this service. As we've explored, M-PESA Business Loans are more than just a financial service; they represent a step towards financial inclusion and empowerment for businesses across Kenya. Entrepreneurs are encouraged to utilize these loans wisely to foster growth and stability in their ventures.

Joseph Richard Joseph Richard, a leading contributor to sledge.co.ke, uses his decade-long expertise in finance, business, and technology to offer clear, reliable guides and analyses. His work aids Kenyans in making informed financial and business decisions, earning him a reputation as a trusted industry authority.