M-Pesa Withdrawal Charges 2023: Here Are The New M-Pesa Charges For Withdrawing

Discover the new M-Pesa withdrawal charges introduced by Safaricom in response to recent legal developments. Stay informed and make better financial decisions.

Aug 25, 2023 - 18:50
M-Pesa Withdrawal Charges 2023:  Here Are The New M-Pesa Charges For  Withdrawing
M-Pesa Withdrawal Charges 2023: Here Are The New M-Pesa Charges For Withdrawing

In a move that has grabbed the attention of millions of Kenyans, Safaricom recently announced adjustments to its M-Pesa withdrawal charges in light of the Finance Act 2023 and subsequent legal developments. This shift has stirred conversations nationwide as it directly impacts the fees associated with mobile money transfer services. You're in the right place if you're an M-Pesa user or simply curious about these changes. 

This comprehensive article delves into the nitty-gritty of the new M-Pesa withdrawal charges, ensuring you're equipped with all the essential information. We've covered you, from the legal context to the updated charges.

Let us get started.

Understanding the Context

Safaricom's decision to modify its M-Pesa withdrawal charges comes on the heels of the Finance Act 2023. This legislation and a pivotal Court of Appeal ruling have impeded these changes. In a notice dated July 29, 2023, Safaricom made it clear that these adjustments were in response to the enactment of the Finance Act 2023 and the subsequent lifting of the suspension of the law. Specifically, the act increased the excise duty rate on fees charged for mobile money transfer services from 12% to 15%. In tandem, the excise duty rate for telecommunication services such as calls, SMS, data, and fiber decreased from 20% to 15%. This recalibration of duty rates necessitated a reassessment of M-Pesa withdrawal charges, resulting in the changes we discussed.

Navigating the Changes

So, what exactly are these changes, and how do they affect you? Safaricom's notice indicated that the adjustments would take effect from July 29, 2023. If you're a keen observer of your mobile money transactions, you might have noticed some differences in the withdrawal charges outlined by Safaricom. These charges are not uniform across all transaction ranges. Instead, they vary depending on the amount being transacted, whether the recipient is a registered M-Pesa user, and the channel through which the transaction is conducted.

Breaking Down the New M-pesa Charges

Let's dive into the specifics of the new M-Pesa withdrawal charges, categorized based on transaction ranges:

1 49 N/A
50 100 11
101 500 29
501 1000 29
1001 1500 29
1501 2500 29
2501 3500 52
3501 5000 69
5001 7500 87
7501 10000 115
10001 15000 167
15001 20000 185
20001 35000 197
35001 50000 278
50 001 150 000 309

MPESA ATM Withdrawal Charges

While Safaricom provides the convenience of ATM withdrawals through your M-Pesa account, it's important to note that these transactions come at a cost. Here's a breakdown of the charges associated with M-Pesa ATM withdrawals:

ATM Withdrawal Tariff
















Important Insights and Takeaways

While these charges are subject to change over time, they accurately reflect the M-Pesa withdrawal charges as of August 2023. A few key points emerge from this breakdown:

  1. Flexible Pricing: Safaricom's pricing structure is tiered, ensuring smaller transactions are often exempted from fees. This encourages micro-transactions and financial inclusion.
  2. Registration Matters: The fees are consistent for registered and unregistered users within specific ranges, highlighting the benefits of registering for M-Pesa.
  3. Maximum Limits: Each transaction range comes with a specific fee ceiling. You can expect to pay the corresponding fee if your transaction falls within this ceiling.
  4. Optimal Utilization: To minimize the cumulative impact of these charges, consider bundling transactions within a specific range rather than conducting multiple small transactions.

READ ALSO: Mpesa Charges: Here Is The Latest Safaricom M-Pesa Charges For Sending & Withdrawals


In a digital era where mobile money services have become integral to everyday life, understanding changes to services like M-Pesa withdrawal charges is paramount. Safaricom's response to legislative changes and economic dynamics underscores the need for flexibility and adaptation within the financial landscape. As M-Pesa users continue to navigate these changes, informed decisions about transaction sizes and frequency can lead to better financial planning and a more seamless user experience. Remember, staying informed is the first step towards maximizing the benefits of mobile money services while minimizing associated costs.

FAQs About the New M-Pesa Withdrawal Charges

Why did Safaricom adjust the M-Pesa withdrawal charges?

Safaricom adjusted the charges in response to the Finance Act 2023 changes, which impacted the excise duty rates for mobile money transfer services and telecommunication services.

Are the withdrawal charges the same for registered and unregistered M-Pesa users?

The charges vary based on the transaction range, not the user's registration status. However, there are instances where charges are consistent for registered and unregistered users within a specific range.

Can I avoid M-Pesa withdrawal charges?

Specific transaction ranges, especially those involving smaller amounts, remain exempt from withdrawal charges. However, charges apply to most transactions, so knowing the associated fees is essential.

Is there a maximum limit for M-Pesa withdrawals?

Yes, there are maximum limits for both individual transactions and daily transactions. The maximum per transaction is Ksh 150,000, and the maximum daily transaction value is Ksh 300,000.

Can I view the current M-Pesa charges on my phone?

You can view the applicable M-Pesa charges through the mySafaricom App or by dialing *234#.

Are these charges permanent, or will they change in the future? 

These charges are subject to change over time, reflecting evolving economic conditions and regulatory changes.


The information provided in this article is accurate as of the date of publication and is intended to offer a comprehensive overview of the M-Pesa withdrawal charges. However, due to the dynamic nature of financial services, users are encouraged to verify the charges through official Safaricom channels before conducting transactions.

Remember, financial decisions should be made carefully, considering your circumstances and preferences. This article is not financial advice and should not be construed as such. Always prioritize your financial well-being and make informed choices that align with your goals and needs.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.