M-shwari CRB clearance: Here Is How To Access M-shwari Loans And Clear Yourself From CRB

Get the ultimate guide to M-Shwari, the game-changer in Kenyan banking, and learn how to save, borrow, and transform your financial future.

Aug 27, 2023 - 12:24
M-shwari CRB clearance: Here Is How To Access M-shwari Loans And Clear Yourself From CRB

In Kenya, financial services have evolved significantly, making access to credit and savings more convenient for individuals. M-Shwari, a groundbreaking service offered by Vodafone in collaboration with Safaricom and the Commercial Bank of Africa (CBA), enables M-Pesa customers to access interest-bearing savings accounts and obtain small loans directly from their mobile phones. This article dives deep into the details of M-Shwari loans, eligibility criteria, application procedures, and the process of clearing your CRB listing to improve your credit status.

Key Takeaways from the Article

  1. M-Shwari offers interest-bearing savings accounts and small loans through a partnership between Vodafone, Safaricom, and CBA.
  2. To qualify for M-Shwari loans, individuals should be active M-Pesa subscribers, engage with Safaricom services, and demonstrate responsible financial behavior.
  3. Clearing a negative CRB listing requires honesty, communication with the financial institution, consistent repayments, and obtaining a CRB clearance certificate.
  4. A CRB clearance certificate, obtained after repaying defaulted loans, indicates improved credit status and access to credit facilities.

What Is M-Shwari?

M-Shwari is a revolutionary service that empowers M-Pesa customers to save and borrow money conveniently through their mobile phones. Developed in partnership with Safaricom and CBA, M-Shwari offers the following benefits:

  1. Interest-Bearing Savings: M-Pesa customers can open an interest-bearing savings account through M-Shwari and save as little as Kshs. 1.
  2. Access to Credit: Eligible customers can apply for mini-loans ranging from Kshs. 1,000 to Kshs. 1 million based on their M-Pesa transactions and savings history.
  3. Competitive Interest Rates: Earn interest of up to 6.3% p.a. on your savings balance, allowing your money to grow over time.
  4. Loan Accessibility: Loans are instantly credited to your M-Pesa account, providing immediate access to funds when needed.

Qualifying for M-Shwari Loans

To become eligible for M-Shwari loans, individuals need to meet specific criteria:

  1. M-Pesa Subscriber: Maintain an active M-Pesa subscription for at least six months.
  2. Regular Savings: Actively use the M-Shwari savings feature to demonstrate financial responsibility.
  3. Engagement with Safaricom Services: Active use of other Safaricom services, such as voice, data, and M-Pesa, enhances eligibility.

Applying for an M-Shwari Loan

Follow these simple steps to apply for an M-Shwari loan:

  1. Access M-Pesa Menu: Open your M-Pesa menu on your phone.
  2. Select Loans and Savings: Navigate to the "Loans and Savings" option.
  3. Choose M-Shwari: Select the "M-Shwari" option from the menu.
  4. Select Loan: Choose the "Loan" option.
  5. Request Loan: Initiate your loan request.
  6. Enter Amount: Specify the desired loan amount.
  7. Enter M-Pesa PIN: Provide your M-Pesa PIN to authenticate the transaction.
  8. Receive Loan: The loan amount will be instantly credited to your M-Pesa account.

Clearing Your CRB Listing

When your credit score is too low, indicating defaults on loans or late payments, you might be blacklisted by a CRB. This status drastically reduces your chances of obtaining credit. To remove this negative mark, follow these steps:

Step 1: Honest Self-assessment

Check your CRB status to know which financial institution has blacklisted you. This will help you understand your position and devise a strategy to clear your name.

How to Check CRB Status

  • Metropol: Download the Metropol Crystobol app, register, and pay a fee to access your CRB report.
  • TransUnion: Visit the TransUnion website, use their mobile app, or send an SMS to 21272 for your credit status.
  • CreditInfo: Visit the CreditInfo website and request your credit report via email.

Step 2: Communicate and Settle Debts

Contact the financial institution that blacklisted you and discuss a repayment plan. Negotiate terms that are manageable for you. Paying down your debts gradually shows your commitment to improving your credit score.

Step 3: Consistency is Key

Stick to the repayment plan you negotiated. Make regular payments and communicate with the financial institution. Building a positive relationship can lead to better terms and increased credibility.

Step 4: Obtain a CRB Clearance Certificate

Once your debts are fully paid, apply for a CRB Clearance Certificate. This process involves applying through a licensed CRB company like Metropol, TransUnion, or CreditInfo. Pay the required fee, usually around KES 2,200, and obtain your certificate.

Benefits of Clearing Your Name

By following these steps, you'll experience several benefits:

  1. Improved Credit Score: Clearing your name improves your credit score, making you more attractive to lenders.
  2. Access to Credit: You'll regain access to loans and other credit facilities, enabling you to achieve your financial goals.
  3. Financial Freedom: With a clean slate, you can confidently manage your finances and plan for the future.

READ ALSO: M-PESA Business Loan: Loan Amounts, Charges, Eligibility, Benefits, Requirements, and How to Apply


M-Shwari has transformed financial services in Kenya by providing easy access to savings and loans through mobile phones. By adhering to eligibility criteria and understanding the loan application process, individuals can benefit from M-Shwari's convenience and competitive interest rates. Additionally, addressing harmful CRB listings is crucial for restoring creditworthiness and gaining access to credit facilities. Clearing your CRB listing involves acknowledging debts, negotiating repayment plans, and obtaining a clearance certificate. These combined efforts can pave the way for a brighter financial future.

FAQs About M-Shwari Loans and CRB Listing

What is M-Shwari?

 M-Shwari is a financial service allowing M-Pesa customers to access interest-bearing savings accounts and apply for small loans through mobile phones.

How can I qualify for an M-Shwari loan?

 To qualify for an M-Shwari loan, you must be an active M-Pesa subscriber for at least six months, actively use M-Shwari savings, and engage with other Safaricom services.

How do I apply for an M-Shwari loan? 

To apply for an M-Shwari loan, access the M-Pesa menu, select Loans and Savings, choose M-Shwari, select Loan, request the loan amount, and enter your M-Pesa PIN.

What is a CRB listing? 

A CRB listing is a record maintained by Credit Reference Bureaus that contains information about an individual's borrowing history, including loans, repayments, and credit behavior.

How can I clear my CRB listing?

 Clearing a CRB listing involves identifying the financial institution that listed you, negotiating a repayment plan, making consistent payments, and obtaining a CRB clearance certificate.

What is a CRB clearance certificate? 

A CRB clearance certificate is a document that indicates your improved credit status after repaying defaulted loans. It is obtained through licensed CRB companies and costs KES 2,200.

Disclaimer: This article provides general information about M-Shwari loans and clearing CRB listings. It is essential to consult with financial professionals for personalized advice and guidance related to your specific financial situation.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.