Step-by-Step Guide: How To Register For MPOST and Use Your Mobile Number as Your MPOST Address

Discover how to effortlessly register for MPOST and make your mobile number your postal address. Our guide provides a step-by-step approach to simplify your mailing experience in Kenya. Start using your phone number for secure and convenient mail handling today

Nov 19, 2023 - 00:58
Nov 19, 2023 - 12:58
Step-by-Step Guide: How To Register For MPOST and Use Your Mobile Number as Your MPOST Address
MPOST: How To Register For MPOST and Make Phone Number Your physical Adress

Kenya's postal system has embraced a revolutionary change in the digital transformation era by introducing MPOST. This service, provided by the Kenya Post Office, is a testament to how technology can reinvent traditional techniques, making them more efficient, accessible, and user-friendly.

MPOST, or Mobile Post, is a unique service that allows individuals and businesses in Kenya to use their mobile phone numbers as their physical addresses for receiving mail. This innovative approach eliminates the need for conventional PO Boxes, offering a digital alternative that aligns with the modern lifestyle.

The idea behind MPOST stemmed from a need to simplify the mail delivery process. With Kenya's growing population and urbanization, the traditional postal system faced challenges in accessibility and convenience. MPOST addresses these issues by leveraging the one item that has become ubiquitous in most people's lives: the mobile phone.

How MPOST Works

At its core, MPOST is about simplicity and convenience. Registering your mobile number with MPOST becomes your official mailing address. Any mail sent to you will be directed to an MPOST outlet or authorized agent closest to your location, ready for you to pick up. For instance, if your mobile number is 0722 123456, your MPOST address could be "PO Box 254722123456," incorporating the Kenyan country code (254) and your mobile number.

Benefits at a Glance

  • Accessibility: MPOST is accessible to all registered SIM card holders in Kenya. This broad accessibility ensures everyone can benefit from the service, regardless of location.
  • Digital Integration: The service seamlessly integrates with digital platforms. Users can track their mail online and receive notifications about incoming or outgoing mail, enhancing the overall experience.
  • Cost-Effectiveness: MPOST eliminates the costs of renting and maintaining a traditional PO Box, making it an economical choice for mail management.

Step-by-Step Guide to Registering for MPOST

Joining the MPOST family and transforming your mobile phone number into your physical address is straightforward. Here's how you can do it:

Method 1: Registering Through the MPOST Website

  1. Visit the MPOST Website: Navigate to the MPOST website. The site is user-friendly and intuitive, making the registration process a breeze.
  2. Fill Out the Required Information: The website will prompt you to enter essential details like your national ID or passport number and the postal code of your nearest post office branch.
  3. Payment via Mpesa: Upon completing the form, the Mpesa toolkit is activated on your phone for the amount. The registration fee is Ksh. 400.

Method 2: Using the MPOST USSD Code

  1. Dial the USSD Code: On your mobile phone, dial *89090# or 23419#. This USSD code is the gateway to registering for MPOST.
  2. Enter Your Details: Follow the prompts to enter your national ID or passport number and the zip code of the nearest post office.
  3. Complete the Registration with Mpesa Payment: You'll be asked to pay Ksh. 300 through Mpesa to complete the registration.

The Payment Process

Paying for MPOST is simple. Here's what you need to do:

  1. Access the Mpesa Menu: Open the Mpesa menu on your phone.
  2. Enter Paybill Number: Use 506500 as the paybill number.
  3. Input Your Account Number: The account number should start with 254, followed by your phone number (omit the leading zero).
  4. Payment Amount: Enter Ksh. 400 as the amount.
  5. Confirm Payment: Enter your Mpesa PIN, send, and await confirmation.

Once you have completed these steps and paid, you will receive a confirmation message from MPOST. This confirms that your mobile number is now registered with MPOST and can be used as your mailing address.

Advantages of Switching to MPOST for Your Mailing Needs

MPOST isn't just a postal service; it's a lifestyle change that brings numerous benefits. Let's explore why switching to MPOST is smart for managing your mail.

Convenience Like Never Before

The most significant advantage of MPOST is its convenience. With MPOST, your mobile number is your postal address, eliminating the need to remember and share a traditional PO Box number. This is particularly beneficial if you move frequently, as your mailing address remains the same – your phone number.

Enhanced Security

MPOST ensures that your mail is securely stored until you can collect it. You don't have to worry about lost or misplaced letters; everything is safely kept at the designated MPOST outlet or authorized agent.

Efficiency and Environmental Impact

By opting for MPOST, you are contributing to a more efficient and environmentally friendly postal system. MPOST minimizes the need for physical mail delivery, reducing the carbon footprint associated with traditional mail handling.

Accessibility for Everyone

MPOST is available to all registered SIM card holders in Kenya, making it a universally accessible service. Whether you are an individual or a business, MPOST caters to your mailing needs.

Digital Integration

With MPOST, tracking and managing your mail is done digitally. This integration with digital platforms allows for a more streamlined and user-friendly experience. You can check the status of your mail, receive notifications, and even request home delivery, all from the convenience of your phone or computer.


Switching to MPOST can be a cost-effective decision. It eliminates the expenses related to renting and maintaining a traditional PO Box, making it an economical choice for individuals and businesses.

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Maximizing Your MPOST Experience: Account Management Tips

With MPOST, not only do you get a convenient and secure mailing address, but you also gain access to a suite of tools for managing your mail effectively. Here's how you can make the most out of your MPOST account.

Checking Mail Status

  • Regular Updates: MPOST provides regular updates on the status of your mail. You can quickly check whether your mail is in transit, delivered, or ready for pickup.
  • Online Dashboard: Access the MPOST online dashboard for a comprehensive view of your incoming and outgoing mail.

Updating Pickup Location

  • Travel or Move with Ease: If you're travelling or moving to a new location within Kenya, you can update your pickup location through the MPOST dashboard. This ensures that you can access your mail no matter where you are in the country.
  • Simple Process: Changing your pickup location is a straightforward process that can be done online, providing flexibility and convenience.

Requesting Home Delivery

  • Convenience Delivered: If you cannot pick up your mail, MPOST offers a home delivery option for a nominal fee. This service adds an extra layer of convenience, bringing your mail directly to your doorstep.

Stay Notified

  • SMS Notifications: MPOST sends SMS notifications for incoming mail. This feature keeps you informed and ensures you never miss important mail.

Managing Personal Details

  • Easy Updates: If you change your mobile number, updating your details on the MPOST website is easy. Your new number will then become your physical address.
  • Account Security: Regularly updating and managing your personal information also adds an extra layer of security to your account.

MPOST is not just a service; it's a digital tool that simplifies your life. By managing your MPOST account effectively, you can streamline your mail-handling process, ensuring you stay organized and on top of your postal matters.

Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.