NHIF SUPA Cover Registration, Requirements, Packages, Limits, and More (2024 Update)

The NHIF SUPA cover is a comprehensive medical cover that provides both outpatient and inpatient services to Kenyans in both formal and informal sectors. This article will outline the benefits of the NHIF SUPA cover and how to access its services.

Nov 26, 2023 - 03:45
Nov 26, 2023 - 14:45
NHIF SUPA Cover Registration, Requirements, Packages, Limits, and More (2024 Update)
NHIF SUPA Cover Registration, Requirements, Packages, Limits, and More (2024 Update)

In Kenya, access to quality healthcare is a fundamental right that every citizen should enjoy. However, the reality often falls short of this ideal, with many individuals and families struggling to afford necessary medical services. To bridge this gap and ensure that healthcare is within reach for all Kenyan citizens, the National Health Insurance Fund (NHIF) introduced the NHIF SUPA Cover. This comprehensive health insurance initiative has become a lifeline for many.

 NHIF SUPA Cover is Kenya's largest, reliable, accessible, and affordable medical insurance cover, designed to provide you and your family with unparalleled benefits. At a cost of just Kshs. 500 per month for the principal members and their beneficiaries, this initiative has emerged as a beacon of hope for those seeking quality healthcare without financial hardship.

 NHIF SUPER COVER encompasses many services catering to your outpatient and inpatient medical needs. This means that you can access medical care without worrying about the financial strain it may bring. Whether it's routine check-ups, emergency treatments, or specialized procedures, NHIF SUPA Cover has you covered.

 This comprehensive guide will delve deep into NHIF SUPA Cover, providing invaluable insights into its registration process, requirements, available packages, limits, and additional services. By the end of this article, you'll clearly understand why NHIF SUPA Cover is the cornerstone of accessible healthcare in Kenya.

Registration and Requirements

 Registering for NHIF SUPA Cover: A Simple Process

 Joining NHIF SUPA Cover is a straightforward process that ensures you and your family access a wide range of healthcare services. Whether employed in the formal sector or part of the informal workforce, NHIF makes it easy for all Kenyan citizens to register and enjoy the benefits of comprehensive medical coverage.

 Registration Options

NHIF provides multiple avenues for registration, catering to the diverse needs of its potential members:

 1. Offline Registration:

  • Visit the nearest NHIF office with the following necessary identification documents:

· A copy of your national ID.

· A copy of your spouse's national ID (if applicable).

· Your employer's NHIF code (for employed individuals).

· Original copies of your birth certificate (including your spouse's or dependents' where applicable).

· A coloured passport photo. Additionally, attach passport photos of your spouse or dependents where applicable.

  • Complete the required application form and submit it along with the necessary documents.
  • For self-employed individuals, a monthly premium of Ksh 500 is required.

2. Online Registration:

  • For those who prefer the online route, NHIF offers an online registration option that simplifies the process further:
  • Visit the NHIF website and navigate to the registration section.
  • Fill in the necessary details, including personal information and employment status.
  • Upload scanned copies of the required documents.
  • Submit the form and await confirmation from NHIF.
  • Once approved, you will be required to pay the stipulated monthly premium.

 The Importance of NHIF Membership

NHIF membership is not just a formality but a crucial step towards securing your health and the health of your loved ones. It ensures you have access to quality healthcare services without the financial burden. For Kenyan citizens, both formal and informal sector workers, NHIF membership is a lifeline, providing peace of mind in health-related uncertainties.

By becoming an NHIF member, you join a community of individuals dedicated to safeguarding their health and the health of their families. It is an investment in your well-being, a safety net that ensures you receive the medical attention you need when you need it.

NHIF SUPA Cover Packages and Services

 NHIF SUPA Cover prides itself on offering a wide array of medical services designed to meet the diverse healthcare needs of Kenyan citizens. From routine check-ups to specialized treatments, NHIF SUPA Cover ensures you and your family can access quality healthcare services without breaking the bank.

Outpatient Services

Outpatient services encompass a broad spectrum of medical procedures and treatments that do not require an overnight stay at a hospital. Under NHIF SUPA Cover, these services include:

  • Consultations: Access to general practitioner consultations for diagnosing and managing your health concerns.
  • Laboratory Investigations and Daycare Procedures: Comprehensive testing and essential procedures without hospitalization.
  • Drugs and Dispensation: Coverage for prescribed medications and dispensing services.
  • Health Education, Wellness, and Counseling: Resources to empower you with knowledge and support for a healthier lifestyle.
  • Physiotherapy Services: Treatment and rehabilitation services for various physical ailments.
  • Immunization/Vaccines: Ensuring you and your family stay protected against preventable diseases.
  • Management of Chronic Ailments: Coverage for conditions such as HIV/AIDS, Diabetes, Asthma, Hypertension, and Cancer, ensuring ongoing care and support.
  • Radiology Imaging Services: Access to crucial diagnostic services, including X-rays, CT Scans, and MRIs.

Inpatient Services

Inpatient services are designed for treatments that necessitate hospital admission. NHIF recognizes two categories of hospitals under this scheme:

  • Category A: Government and faith-based hospitals.
  • Category B: Private hospitals.

NHIF inpatient services cover all costs related to hospitalization, including:

  • Bed Charges: Accommodation during your hospital stay.
  • Meals: Nutritious meals provided during your hospitalization.
  • Nursing Care: Attentive care from qualified nursing staff.
  • Doctor's Fees: Consultations and specialist fees.

Please note that there are limits to the coverage provided for each medical procedure, and any costs exceeding these limits become the patient's responsibility.

Additional Services Provided by NHIF SUPA Cover

NHIF SUPA Cover goes above and beyond to ensure the best health outcomes for its members. These additional services include:

  • Maternal Care: Comprehensive prenatal and antenatal care, delivery services (standard delivery and caesarian section), and family planning support.
  • Renal Dialysis: Affordable access to renal dialysis for individuals suffering from kidney failure.
  • Cancer Treatment: Coverage for chemotherapy, radiotherapy, and brachytherapy for cervix and prostate cancer, with up to ten sessions annually.
  • Surgical Procedures: Inclusive coverage for all surgical procedures, from minor to major, and even specialized surgeries such as transplants.
  • Emergency Road Evacuation Services: Timely emergency medical assistance through road evacuation services.

How to Choose or Change Your NHIF Outpatient Facility

 Utilizing NHIF's Mobile App

NHIF has embraced technology to simplify choosing or changing your outpatient facility. The NHIF mobile app offers a user-friendly solution that puts the power of healthcare choice in your hands. Here's how you can do it using the NHIF mobile app:

  1. Download and Install the NHIF Mobile App: Begin by downloading and installing the NHIF mobile app on your smartphone. You can find it on your device's app store.
  2. Log In: Once the app is installed, open it and log in using your NHIF credentials. You can do so during this step if you haven't registered your NHIF membership on the app yet.
  3. Select "Change Facility": In the app's menu, locate and select the "Change Facility" option. This will initiate the process of choosing or modifying your NHIF outpatient facility.
  4. Choose Your Preferred Facility: Browse through the available list of NHIF outpatient facilities and select the one that best suits your needs. NHIF's extensive network ensures you have access to healthcare services across Kenya.
  5. Confirm Your Selection: After choosing your preferred facility, take a moment to review your selection for accuracy. Once you are satisfied, confirm your choice.
  6. Voila! You're Done: Congratulations! You have successfully chosen or changed your NHIF outpatient facility. Your selection is now updated in the NHIF system, giving you the flexibility to receive healthcare services from the facility of your choice.

Access to Services Across Kenya

One of the significant benefits of NHIF SUPA Cover is its vast network of medical facilities spread across Kenya. This network ensures members can access healthcare services conveniently from any accredited NHIF health facility in the country. Whether you are in your hometown or travelling to a different part of Kenya, the flexibility of NHIF's network ensures that your healthcare needs are met.

 Extending Services Beyond Borders

NHIF SUPA Cover extends its services to healthcare facilities in East African Community countries, including Tanzania, Rwanda, Burundi, Uganda, and South Sudan. This means that NHIF members can receive medical attention even when travelling or residing in these countries, providing peace of mind and continuity of care.

 READ ALSO: Nursing in Kenya: Job Categories, Salaries, and Allowances 


 In conclusion, NHIF understands the importance of choice and convenience when accessing healthcare services. Whether you visit a facility near your home or require medical assistance while travelling, NHIF SUPA Cover ensures you have the flexibility to receive the care you need. Utilizing the NHIF mobile app lets you easily select or change your NHIF outpatient facility, putting the power of healthcare choice in your hands. 

We hope this guide has been informative and helpful in choosing or changing your NHIF outpatient facility. As you continue your journey with NHIF SUPA Cover, remember that your health and well-being are the top priorities. NHIF is here to support you every step of the way.

Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.