KPLC Okoa Stima Loan: How to Register and Get Emergency Tokens

Say goodbye to blackouts with Okoa Stima. Borrow between Ksh. 100 and Ksh. 2,000 to pay electricity bills or buy tokens with Safaricom's quick solution.

Jun 12, 2023 - 10:50
Jun 12, 2023 - 10:55
KPLC Okoa Stima Loan: How to Register and Get  Emergency Tokens
Okoa Stima: How to Register and Get Emergency Electricity

Imagine you're hosting a crucial virtual meeting, but suddenly, the lights go out, leaving you in the dark. Or it's time to cook dinner for your family, but there's no power. If you're in Kenya and are a Safaricom subscriber, you're in luck. Okoa Stima, an innovative partnership between Safaricom and the Kenya Power and Lighting Company (KPLC), has covered you. The service ensures that electricity, a crucial aspect of modern life, remains uninterrupted even when funds run low. But how does this unique initiative work?

What is Okoa Stima? 

Okoa Stima is a life-saving service available to pre-paid and post-paid KPLC consumers. It allows Safaricom subscribers to borrow any amount between Ksh. 100 and Ksh. 2,000 to pay for their electricity bills or buy tokens, thus avoiding an unexpected power blackout. This loan is payable within seven days, attracting a facility fee of 10% deducted upfront. The loan amount is then sent as tokens for pre-paid customers or used to clear the bill for post-paid clients.

Registration for Okoa Stima 

With Okoa Stima, you can register up to three meters; the tokens or bill accessed can only be used on these registered meters. The registration process is simple, as outlined below:

  • Dial *885# from your Safaricom line.
  • Select "Register New."
  • Choose either "Pre-paid" or "Post-paid."
  • Enter your KPLC account number for post-paid clients or meter number for pre-paid users and send.
  • Confirm details by selecting "Yes."
  • You will now see the "Lipa Stima" menu.
  • Congratulations! You've successfully registered for the Okoa Stima credit service.

How to Access an Okoa Stima Loan 

To access a loan from Okoa Stima, follow these steps:

  • Dial *885#.
  • From the menu, choose "Pre-paid" or "Post-paid" and send.
  • Next, select the meter number or account number.
  • Choose the bill amount you wish to clear or to Okoa.
  • To repay your Okoa Stima loan, dial *885#, choose pre-paid or post-paid, select "Repay Loan," and follow the instructions to pay via M-Pesa.

READ ALSO: How To Troubleshooting KPLC Meter Connection Errors


In an era where electricity has become essential for our day-to-day life, a service like Okoa Stima is a boon. By providing Kenyans with a swift and easy solution to overcome electricity interruptions due to insufficient funds, Okoa Stima is revolutionizing how we manage and consume electricity. Its simple and user-friendly approach brings electricity closer to the people and ensures its uninterrupted flow, thus brightening lives one household at a time.


The information contained in this article aims to provide a general understanding of Okoa Stima, its registration, and its usage. While we ensure the accuracy of the information, it's always best to consult directly with Safaricom and KPLC for personalized advice about your situation and any changes in the terms and conditions of the service.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.