PayPal M-PESA Paybill Number: How To Top Up, Withdraw, and Charges

Learn how to link your PayPal and M-PESA accounts and top up your PayPal balance using the Paybill Number. Find out about charges and ensure successful online financial management.

Sep 2, 2023 - 10:45
PayPal M-PESA Paybill Number: How To Top Up, Withdraw, and Charges
PayPal M-PESA Paybill Number: How To Top Up, Withdraw, and Charges

Online payment solutions have become essential for seamless transactions in Kenya, where we live today. PayPal and M-PESA, two prominent platforms, have teamed up to offer a convenient money transfer service, allowing Kenyan users to transfer funds between these platforms quickly. This article will provide a step-by-step guide on linking your PayPal and M-PESA accounts, enabling you to top up your PayPal balance using your Paybill Number. Additionally, we'll explore the charges associated with these transactions, ensuring you have all the information you need for successful online financial management.

Key Takeaways

  1. The PayPal-M-PESA partnership revolutionizes cross-border transactions for Kenyan users.
  2. Linking your accounts enables seamless transfers between PayPal and M-PESA.
  3. Increasing your PayPal balance and withdrawing funds to M-PESA offers unmatched financial flexibility.
  4. Pay attention to account linking, withdrawal amounts, and potential account limitations.

Now, Let us get started.

Understanding PayPal Mobile Money Service with M-PESA

The PayPal Mobile Money Service with M-PESA is a groundbreaking money transfer solution designed for both PayPal and M-PESA users. Developed in collaboration with TransferTo, Safaricom, and PayPal, this service allows individuals to move funds between their Kenyan PayPal and M-PESA accounts seamlessly. One must possess eligible Kenyan PayPal and M-PESA accounts to qualify for this service. By linking these two accounts, you unlock the ability to transfer money between them, providing unprecedented financial flexibility.

PayPal Paybill Number with M-PESA

PayPal Paybill Number Is 800088. You can use this Paybill Number to top up your PayPal account funds quickly. However, take note that some charges may be applied during the process. Below, I have explained everything you need to know about using this Paybill Number and the charges incurred. 

Linking PayPal with M-PESA

Linking your PayPal and M-PESA accounts is straightforward and crucial for hassle-free transactions. Follow these steps to establish a seamless connection between the two platforms:

  1. Visit the PayPal MPESA Official Website: Access the official PayPal MPESA website and click on the "Get Started" button. Ensure you're logged in to your PayPal account for a smoother process.
  2. Choose Account Type: Select the type of PayPal account you wish to create: Personal or Business. You can upgrade from a Personal to a Business account later.
  3. Add Location Details: Choose your country (Kenya) and proceed by clicking "Get Started." PayPal's geolocation feature ensures you're directed to the appropriate country's PayPal website.
  4. Add Mobile (M-PESA) Number: Enter your registered Safaricom mobile number. This number will be used for PayPal MPESA linking. It's recommended to use your main MPESA account number.
  5. Enter Verification Code: After a few minutes, send the verification code to your registered Safaricom mobile number via SMS. This step verifies your connection.
  6. Input Address and Nationality Details: Provide accurate and verifiable details, including your date of birth, Kenyan ID number or passport number, residential address, city, and postal code. Ensure the information matches official documents.
  7. Set Up Your Profile: Input your PayPal email address, name, and password. Make sure your email address is your primary one, as PayPal uses it as an account identifier.
  8. Agree and Create Account: Tick the confirmation box for PayPal's terms and conditions, then click "Agree and Create Account" to finalize the account creation process.

Linking a Card to Your PayPal Account

To unlock benefits and remove transaction limits, linking a bank credit or debit card to your PayPal account is recommended. Follow these steps:

  1. Access Link a Card Page: Click "Link a Card or Bank" in your PayPal dashboard or use the link in the previous step.
  2. Enter Card Details: Input your debit or credit card number, expiration date, and security code (CSC/CVV). PayPal's intelligent system will automatically recognize the card type.
  3. Billing Address: Confirm or modify your billing address details. The information should match official documents or utility bills.
  4. Verify Your PayPal Account: PayPal will charge a small amount to your linked card for verification purposes. This charge will be reversed shortly after.

Linking M-PESA and PayPal: A Synchronized Partnership

Linking your M-PESA and PayPal accounts is a pivotal step that unlocks a world of financial convenience. It allows you to top up your PayPal balance using your M-PESA account and withdraw funds from PayPal to M-PESA. Let's delve into the details of these essential transactions.

Topping Up PayPal Using M-PESA PayBill Number

Topping up your PayPal account using your M-PESA balance efficiently facilitates online purchases or payments. Follow these steps for a seamless top-up experience:

  1. Complete Registration: Following the earlier steps, ensure you've successfully linked your PayPal and M-PESA accounts.
  2. Initiate Top Up: Log in to your PayPal account and navigate to the "Top Up Funds" tab on the right-hand side.
  3. Enter Amount: Input the amount you wish to top up in USD and wait for the currency conversion to display the equivalent KES amount.
  4. Use Lipa na M-PESA: On your mobile phone, go to Lipa na M-PESA and select "Pay Bill." Enter the PayPal MPESA pay bill number 800088 and use your mobile number as the account number.
  5. Complete Transaction: Enter the amount in the KES you noted earlier, along with your MPESA PIN, and then send the payment.

Withdrawal from PayPal to M-PESA

Transferring funds from your PayPal account to your M-PESA account offers the flexibility to access your money conveniently. Here's how to make a withdrawal:

  1. Initiate Withdrawal: Log in to your PayPal account and click "Withdraw from PayPal" under the left tab.
  2. View PayPal Balance: Check your PayPal balance in USD and enter the amount you wish to withdraw.
  3. Confirm Conversion: View the conversion of the amount into Kenyan shillings (KES) and note the estimated processing time.
  4. Complete Withdrawal: Click "Confirm" to initiate the withdrawal process. The processing time can range from 2 hours to 3 calendar days, depending on the transaction value.

Common Challenges and Solutions

While the PayPal-M-PESA partnership offers remarkable convenience, you may encounter challenges. Here are some common issues and their solutions:

  • Failed Linking: If you cannot link your accounts, ensure that the names match and consider using your ID names.
  • Withdrawal Errors: Be attentive when entering withdrawal amounts and include the decimal point if required.
  • Limited Access: If your PayPal account is limited, follow the Resolution Center's steps to resolve the issue.
  • Delayed Withdrawals: If your withdrawal is under review, contact PayPal if the review lasts longer than expected.

READ ALSO: PayPal Withdrawal to M-PESA: Here Is How To Send Money From Paypal to your Mpesa account


The collaboration between PayPal and M-PESA empowers Kenyan users to manage their online transactions seamlessly. Following the steps outlined in this guide, you can effortlessly link your accounts, top up your PayPal balance, and withdraw funds to your M-PESA account. Review the associated charges to make informed decisions about your financial transactions. Embrace the convenience of PayPal and M-PESA to simplify your online financial journey.


Can I withdraw money from PayPal to M-PESA without linking the accounts? 

Linking your PayPal and M-PESA accounts is essential for withdrawing funds from PayPal to M-PESA.

What is the maximum amount I can withdraw from PayPal to M-PESA? 

The maximum withdrawal amount is Ksh 150,000 per transaction and Ksh 300,000 per day.

How long does it take to withdraw money from PayPal to M-PESA?

 The withdrawal process usually takes 2 hours, but it can take up to 3 business days for specific situations.

Are there charges for topping up PayPal using M-PESA?

 Yes, top-ups to PayPal via M-PESA attract a 4% fee, while PayPal-to-M-PESA withdrawals incur a 3% fee.

What should I do if I don't receive money from PayPal?

 If you encounter issues with receiving money, log into your PayPal account and launch a complaint, providing the transaction ID.

Can I use the PayPal MPESA service without linking my Safaricom mobile number? 

You need to link your registered Safaricom mobile number to facilitate PayPal MPESA transactions.

Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.