Safaricom Pochi La Biashara : How To Get Started, Services, Transaction Charges And Everything to Know

With Pochi La Biashara, you can receive payments from customers, check balances, withdraw money, and even sell airtime. Learn how this innovative service works and its limitations.

Aug 27, 2023 - 15:15
Aug 27, 2023 - 15:19
Safaricom Pochi La Biashara : How To Get Started, Services, Transaction Charges And Everything to Know
Pochi La Biashara 101: How To Get Started And Everything You Need To Know

Are you a small business owner looking to efficiently manage your finances and separate business funds from personal ones? Safaricom's Pochi La Biashara offers a convenient solution. In this article, we will explore everything you need to know about Pochi La Biashara, from its benefits and features to the step-by-step process of registration, fund transfers, withdrawals, and more.

 Key Takeaways from the Article

  1. Pochi La Biashara Essentials: Pochi La Biashara empowers informal business owners by separating business funds from personal funds on their M-PESA line.
  2. Simple Sign-Up: Joining Pochi La Biashara is a breeze with no paperwork, just a straightforward process.
  3. Benefits Galore: Enjoy financial segregation, agent withdrawals, Lipa Na Pochi convenience, airtime sales with commissions, quick answers, and transaction statements.
  4. Empowering Features: Pochi La Biashara offers features like sending money, selling airtime, making payments, withdrawing cash, account management, and more.
  5. Joining Made Easy: Opting in is as simple as dialing *334# and following the instructions.

What Is Pochi La Biashara?

Pochi La Biashara is a groundbreaking product by Safaricom, Kenya's leading telecommunications company. This platform empowers business owners with informal enterprises to receive funds directly into their M-PESA lines, allowing them to separate these funds from their finances distinctly. This separation ensures that business transactions remain distinct and easily manageable, a key aspect in promoting financial transparency and effective planning.

Benefits of Pochi La Biashara

Pochi La Biashara offers a range of benefits tailored to meet the needs of small business owners:

  1. Funds Separation: One of the standout advantages of Pochi La Biashara is its ability to help business owners separate their personal and business funds. This enables better financial planning and accountability.
  2. Secure Transactions: With Pochi La Biashara, transactions are secure. Customers cannot reverse payments without the merchant's consent, offering protection against unscrupulous customers.
  3. Commission Opportunity: Business owners can sell airtime using the funds in their Pochi wallet and earn a 5% commission on the value of airtime sold.
  4. Access to Mini Statements: Pochi La Biashara allows merchants to access mini statements, giving them insights into their latest top transactions.
  5. Simple Sign-up Process: Registering for Pochi La Biashara is hassle-free and paperless, making it accessible to many business owners.
  6. Daily Transaction Limit: Business owners can transact up to Ksh 300,000 daily, allowing for bulk transactions and flexibility.
  7. Ideal for Fuliza Customers: Pochi La Biashara provides a solution for Fuliza customers concerned about automatic deductions from their M-PESA accounts.

How to Join Pochi La Biashara

Joining Pochi La Biashara is a straightforward process:

  1. Dial *334# on your registered M-PESA line.
  2. Select "Pochi La Biashara."
  3. Choose "Join Pochi."
  4. Accept the terms and conditions.
  5. Select your business category from the options provided.

Transferring Money to Pochi La Biashara

Customers have multiple options for transferring money to Pochi La Biashara:

  1. USSD Code: Dial *334#, select "Pochi La Biashara," and opt for "Send to Pochi." Enter the merchant's M-PESA phone number, transaction amount, and PIN.
  2. STK Menu: Use your phone's Systems Tool Kit (STK) function. Go to Lipa Na M-PESA, select Pochi La Biashara, and enter the merchant's M-PESA number, transaction amount, and M-PESA PIN.
  3. MPESA Super App: If you have the MPESA Super App, launch it, select "Pochi La Biashara," enter the recipient's/merchant's M-PESA number, specify the amount, and enter your M-PESA PIN.

Withdrawing Funds from Pochi La Biashara

Merchants can withdraw funds from their Pochi wallet in two ways:

  1. To Personal M-PESA Account: Dial *334#, select "Pochi La Biashara," choose "Withdraw Funds," opt for "From Pochi La Biashara to MPESA," enter the amount, and confirm with your M-PESA PIN.
  2. At an Agent: Dial *334#, select "Pochi La Biashara," choose "Withdraw from Agent," enter the agent number, specify the amount, and complete the transaction by entering your M-PESA PIN.

Sending Money to Another Pochi La Biashara Account

Merchants can transfer funds between Pochi La Biashara accounts:

  1. Dial *334#.
  2. Select "Pochi La Biashara."
  3. Opt for "Send to Pochi."
  4. Enter the recipient's mobile number.
  5. Input the amount and M-PESA PIN.

Selling Airtime Using Pochi La Biashara

Merchants can sell airtime using their Pochi wallet:

  1. Dial *334#.
  2. Select "Pochi La Biashara."
  3. Choose "Sell Airtime."
  4. Enter the buyer's phone number, amount, and M-PESA PIN.

Checking Pochi La Biashara Balance and Mini Statement

To check your Pochi La Biashara balance:

  1. Dial *334#.
  2. Select "Pochi La Biashara."
  3. Choose "My Account" and then "Check Balance."
  4. Enter your M-PESA PIN and wait for the confirmation message.

To request a mini statement:

  1. Dial *334#.
  2. Select "Pochi La Biashara."
  3. Opt for "My Account" and then "My Statement."
  4. Choose "Mini Statement."
  5. Enter your M-PESA PIN and receive the mini statement via SMS.

Opting Out of Pochi La Biashara

If you wish to opt out of Pochi La Biashara:

  1. Dial *334#.
  2. Select "Pochi La Biashara."
  3. Choose "Opt Out" and follow the provided instructions.

Pochi La Biashara Charges 

Standard M-PESA rates apply. For more information, check out the tariff on the official Safaricom website.

1 49 FREE
50 100 FREE
101 500 7
501 1000 13
1001 1500 23
1501 2500 33
2501 3500 53
3501 5000 57
5001 7500 78
7501 10000 90
10001 15000 100
15001 20000 105
20001 35000 108
35001 50000 108
50 001 150 000 108

Challenges and Limitations of Pochi La Biashara

Despite its numerous advantages, Pochi La Biashara has some challenges and limitations.

Firstly, the service is exclusively available to Safaricom users, limiting its accessibility to customers who use other service providers. This could hamper the reach of your business.

Secondly, although Pochi La Biashara offers a daily transaction limit of Ksh. 300,000, this may still restrict larger businesses that regularly handle transactions exceeding this amount.

Finally, the dependency on a digital platform can also prove challenging in areas with poor internet connectivity or during technical glitches on Safaricom's end.

The Future of Pochi La Biashara

Given the transformative impact of Pochi La Biashara, Safaricom is expected to continue enhancing the product to address these limitations and to serve an even broader segment of the small business community. Continued partnerships with other businesses and integration with more financial institutions could also boost its reach and functionality.

Customer Support

Have questions or need assistance? Reach out to Safaricom's customer support:

  • Call 100 or 200.
  • Connect on Twitter: @Safaricom_Care and @SafaricomPLC.
  • Interact on Facebook: @SafaricomPLC.
  • Email: [email protected].
  • Visit any Safaricom Shop for in-person support.

READ ALSO: MPESA Agent Commission: Here Are The New Mpesa Agent Commission For 2023


Pochi la Biashara is a breakthrough product that empowers Kenyan small business owners to manage their finances efficiently. From its simple sign-up process to the wide range of features and benefits, this product is designed to make financial management efficient and convenient. Take control of your business transactions and financial planning with Pochi la Biashara today.

FAQs About Pochi La Biashara

  1. What is Pochi La Biashara? Pochi La Biashara is a product that lets informal business owners segregate business and personal funds on their M-PESA line.

  2. How can I join Pochi La Biashara? Dial *334# on your M-PESA line, select Pochi La Biashara and follow the instructions to join.

  3. What are the benefits of Pochi La Biashara? Benefits include financial segregation, agent withdrawals, Lipa Na Pochi convenience, airtime sales with commissions, quick answers, and transaction statements.

  4. Can I sell airtime with Pochi La Biashara? Yes, you can sell airtime from your Pochi wallet and earn a 5% commission on the value sold.

  5. How can I withdraw funds from Pochi La Biashara? You can withdraw funds directly at an agent from your Pochi account.

  6. What happens if I want to opt out of Pochi La Biashara? If you opt out, your funds will instantly be moved to your M-PESA account.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.