PSV Badge Application Process On NTSA Portal: Here Is How To Apply In 2023

Discover the complete process for a successful PSV badge application in Kenya. Learn about eligibility, application procedures, and FAQs in this comprehensive guide.

Jun 11, 2023 - 15:30
Jun 11, 2023 - 15:59
PSV Badge Application Process On NTSA Portal: Here Is How To Apply In 2023
PSV Badge Application Process On NTSA Portal: Here Is How To Apply In 2023

As a driver in Kenya, you might already be familiar with the importance of having a Public Service Vehicle (PSV) badge when operating a commercial vehicle. The Kenyan National Transport and Safety Authority (NTSA) have made it mandatory for all drivers of public transport vehicles to have a PSV badge.

This article will provide a step-by-step guide on the NTSA PSV badge application process, covering everything from eligibility requirements to the application procedure. So, let's get started!

Who Needs a PSV Badge?

Before diving into the application process, it's essential to understand who needs a PSV badge. In Kenya, the following individuals must possess a PSV badge:

  1. Matatu drivers
  2. Taxi and Uber drivers
  3. Truck drivers
  4. Institutional drivers

Creating an NTSA PSV Portal Account

To apply for a PSV badge, you'll first need to create an account on the NTSA PSV Portal. Follow these simple steps:

Applying for a PSV Badge Online

You can start the application process once you have an NTSA PSV Portal account; here's how:

  • Log in to the NTSA Portal using your email or mobile number and ID number
  • Click on "PSV Badge Application"
  • Fill out the online PSV Badge application form, including the applicant and employer/company details sections.
  • Review your information and submit the application

Application Fee and Payment Process

When applying for a PSV badge, you must pay a fee of Ksh 625. You can pay online via the NTSA Portal using your preferred methods, such as mobile money or credit card.

PSV Badge Processing Time

After submitting your application and paying the fee, you can expect to receive your PSV badge within five working days.

Retrieving Your PSV Badge

Once it's ready, you can download your PSV badge from the NTSA PSV Portal. Just log in to your account and follow the instructions to download your badge.

NTSA Helpline and Contact Information

If you need assistance with your PSV badge application or have any other queries, you can contact the NTSA helpline at:

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The process of obtaining a PSV badge in Kenya is now more straightforward than ever, thanks to the NTSA's online portal. By understanding the eligibility requirements, creating an account, and following the step-by-step application process, you can obtain your PSV badge quickly. Remember to keep your badge up-to-date and carry it while operating a commercial vehicle. Good luck, and safe driving!

Frequently Asked Questions

What is a PSV badge?

A PSV badge is a mandatory identification document for drivers of commercial vehicles in Kenya. It contains the details of the authority permitted to drive a public service vehicle and an identification number.

How much does a PSV badge cost?

The application fee for a PSV badge is Ksh 1000. This fee is paid online during the application process on the NTSA Portal.

How long does it take to receive a PSV badge?

After submitting your application and paying the fee, the processing time for a PSV badge is typically five working days.

Can I renew my PSV badge online?

You can renew your PSV badge online through the NTSA PSV Portal. Log in to your account, follow the renewal process, and pay the renewal fee.

What should I do if I lose my PSV badge?

If you lose your PSV badge, you should report the loss to the nearest police station and obtain an abstract. Next, visit the NTSA office to apply for a replacement badge. You must provide the police abstract and pay a replacement fee.

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.