Stanbic Bank Kenya: A Comprehensive Guide to Branches and Services

In an era of rapid technological advancement, banking has evolved considerably to meet customer demands for swift, convenient, and secure financial services. Stanbic Bank Kenya is a stellar example of a financial institution that has consistently evolved to satisfy these needs. Whether you require a simple transaction, such as transferring money from your Stanbic account to Mpesa, or wish to experience the benefits of their online and mobile banking services, this guide covers you.

Stanbic Bank Kenya: A Brief Overview 

Established in 2008, following the merger of CfC Bank and Stanbic Bank, Stanbic Bank Kenya is owned by Standard Bank Group, a South African financial giant. Over the years, the bank has established a solid reputation for its exceptional customer service, efficient banking solutions, and innovative digital products.

Stanbic Bank Kenya Contact Information 

Stanbic Bank Kenya's head office is on the 2nd Floor of Stanbic Centre, Chiromo Road, Westlands, Nairobi. If you need assistance, you can reach out via their customer service line at 3638000/3268000 or email [email protected]. For more details and updates, visit their official website or follow their social media accounts on Twitter and Facebook.

Stanbic Bank's Online and Mobile Banking Services 

Stanbic's Online Banking: Easy, Efficient, and Secure 

Stanbic Bank's online banking system is a testament to its commitment to providing customers with efficient, secure, and easy-to-use banking solutions. It allows you to access your bank account and conduct transactions from the comfort of your home or office.

To register for this service, you can visit any of their branches or opt for self-registration. The latter option requires you to see the Stanbic Internet banking portal, select the 'not yet registered' option, and follow the subsequent prompts. You need your username and password if you're already registered.

Stanbic Mobile Banking: Banking at Your Fingertips 

Stanbic's mobile banking service is another testament to its innovation and commitment to customer convenience. It connects your bank account to your mobile phone, allowing you to make deposits or withdrawals at any time, monitor your account activities, and keep track of your transactions.

To use this service, you must have an active account with Stanbic Bank. Upon registration, you will set up security codes or passwords for accessing your account. This modern banking approach ensures you can manage your finances anywhere, anytime.

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Stanbic Bank Kenya Branches and Contacts

Stanbic Bank Kenya has over 25 branches spread across the country, all dedicated to providing quality financial services. Here are the details of some of the bank's key components:

Chiromo Branch

• Location: Stanbic Bank Centre
• Contacts: Tel: 20 326 8104, Tel: +254 711 068 071
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre & ATM available 24hrs & 7 days a week

Galleria Branch

• Location: 1st Floor, Galleria Mall
• Contacts: Tel: 20 326 8065, Tel: 20 326 8000
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 – 13:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre & ATM available 24hrs & 7 days a week

Kenyatta Ave Branch

• Location: Stanbic Bank Building, Kenyatta Avenue
• Contacts: Tel: 0711 068 081, Tel: 0711 068 639
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre & ATM available 24hrs & 7 days a week

Industrial Area Branch

• Location: Kenply House, Dar es Salam Road
• Contacts: Tel: 20 398 4100, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

International House Branch

• Location: International House, City Hall Way
• Contacts: Tel: 20 363 8353, Tel: 20 326 8000, Tel: 0711 068 097
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre & ATM available 24hrs & 7 days a week

Upperhill Medical Centre

• Location: Ralph Bunche Road
• Contacts: Tel: 20 363 8745, Tel: 0711 068 378
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Waiyaki Way Branch

• Location: Lion Place Building, Westlands
• Contacts: Tel: 20 425 8000, Tel: 20 444 5040
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Buru Buru Branch

• Location: KNLS Building along Mumias South Road, Buru Buru Shopping Centre
• Contacts: Tel: 20 326 8050, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Warwick Branch

• Location: Warwick Centre, Ground Floor, UNEP Avenue
• Contacts: Tel: 20 326 8076, Tel: 20 326 8071
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Garden City Branch

• Location: Garden City Mall, Ground Floor
• Contacts: Tel: 20 326 8000, Tel: 0711 068 417, Tel: 0711 068 261, Tel: 0711 068 422
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 - 13:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Westgate Branch

• Location: 2nd Floor, Westgate Mall, Mwanzi Road
• Contacts: Tel: 20 326 8000, Tel: 20 363 8000, Tel: 20 363 8382
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 – 13:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre & ATM available 24hrs & 7 days a week

Gikomba Branch

• Location: Mumbai Shopping Complex, Digo Road
• Contacts: Tel: 20 363 8066-15, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:00 - 16:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

The Hub Branch

• Location: 1st Floor, the hub shopping mall, Along Dagoretti Road, Karen
• Contacts: Tel: 20 326 8000, Tel: 0711 068 930/1/3/4
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 - 13:00
• Sun & Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Two Rivers Branch

• Location: 2nd Floor, Two Rivers Mall, Northern bypass
• Contacts: Tel: 20 326 8194
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 - 13:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Changamwe Branch

• Location: Airport Centre Mall, Ground Floor, Magongo Road
• Contacts: Tel: 0711 068 000, Tel: 0711 068 999
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Malindi Branch

• Location: Ground Floor, Oasis Mall
• Contacts: Tel: 41 212 3000, Tel: 41 212 3287
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Digo Road Branch

• Location: Stanbic Bank Building
• Contacts: Tel: 41 212 3000, Tel: 41 212 3200
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Nyali Branch

• Location: Nyali Centre Mall, New Malindi Road
• Contacts: Tel: 41 212 3000, Tel: 41 212 3200, Tel: 41 212 3226
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• self Service Digital Centre & ATM available 24hrs & 7 days a week

Naivasha Branch

• Location: CfC Heritage House, Moi Road
• Contacts: Tel: 20 326 8758, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Nakuru Branch

• Location: Nakuru Coffee House on Moi/Kenyatta Junction
• Contacts: Tel: 0711 068 801, Tel: 0711 068 809
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Nanyuki Branch

• Location: Ground Floor, New Nanyuki Mall
• Contacts: Tel: 20 326 8000, Tel: 0711 068 731, Tel: 0711 068 741, Tel: 0711 068 767
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Thika Branch

• Location: Maisha Heights Building, Ground Floor, Kenyatta Highway
• Contacts: Tel: 0711 068 392, Tel: 0711 068 395
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Meru Branch

• Location: Hart Towers, Junction Njuri Ncheke and Kenyatta Highway
• Contacts: Tel: 20 326 8000, Tel: 0711 068 270
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Eldoret Branch

• Location: Zion Mall, Uganda Road
• Contacts: Tel: 0732 113 000, Tel: 0711 06 8000, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed

Kisumu Branch

• Location: Ground Floor, One Kenton Square Building, Oginga Odinga Road
• Contacts: Tel: 57 2020554, Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Kericho Branch

• Location: Ground Floor, Chai Plaza, Kenyatta, and Temple Road
• Contacts: Tel: 20 326 8000
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Imaara Branch

• Location: Imaara Mall, Imara Daima, Mombasa Road
• Contacts: Tel: 0711068888, Tel: 0800720044
• Opening hours: Mon - Fri: 09:00 - 17:00, Sat: 09:00 - 13:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

Expressway Branch

• Location: Nairobi Expressway Plaza, Mombasa Road
• Contacts: Tel: 020 3638142, Tel: 020 3638231
• Opening hours: Mon - Fri: 08:30 - 17:00, Sat: 08:30 - 12:00
• Sun and Public Holidays: Closed
• Self Service Digital Centre available 24hrs & 7 days a week

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Transferring money from your Stanbic account to Mpesa is a straightforward process that can be completed in minutes. Here are the steps you need to follow:

Login to your Stanbic mobile banking application or dial *208# to access Stanbic's USSD service.

• In the main menu, select 'Payments.'
• In the 'Payments' menu, choose 'Mpesa.'
• Enter the mobile number to which you wish to transfer funds.
• Enter the amount you want to transfer and confirm the details.
• Enter your mobile banking password to authenticate the transaction.
• You will receive an SMS confirmation for the successful transfer.

Remember, this service attracts certain charges depending on the amount you're transferring, so ensure you have sufficient balance to cover both the transfer amount and the transaction fee.

Stanbic Bank Kenya Loans and Financing

Stanbic Bank Kenya offers a variety of loan and financing options to cater to diverse customer needs. They offer competitive interest rates and flexible repayment plans, from personal and home loans to business finance solutions.

Stanbic Personal Loan 

The Stanbic Personal Loan is available to both salaried and self-employed individuals. It offers a maximum loan amount based on your creditworthiness and repayment capability. The bank provides a flexible repayment period of up to 72 months.

Stanbic Home Loan 

Stanbic Bank Kenya also offers home loans for buying a home, constructing one, or renovating an existing property. The repayment period can be up to 20 years, depending on the loan amount and your income.

Stanbic Business Loan 

Stanbic Bank Kenya understands the financial needs of businesses and, thus, provides a range of business loans and financing solutions tailored to specific business requirements. These include asset financing, working capital loans, and trade finance.

READ ALSO:  Tala Loan App: A Comprehensive Guide on How to Apply, Repay, and Qualify for a Loan in Kenya

Conclusion

Stanbic Bank Kenya provides a seamless banking experience thanks to its comprehensive range of services and commitment to customer satisfaction. Whether you're seeking simple banking solutions or major financial products like loans, Stanbic has the necessary tools and expertise to support your financial goals. From branches across the country to digital banking solutions, Stanbic Bank Kenya continues to uphold its mission of making banking more straightforward and accessible for everyone.