Standard Chartered Bank Kenya To M-Pesa Withdrawal Charges 2023: A Comprehensive Guide For M-Pesa and Airtel Money
As a comprehensive guide to Standard Chartered Bank Kenya's M-Pesa withdrawal charges for 2023, it's important to be aware of these new fees and how they may impact your financial planning. By keeping track of these charges, you can ensure that you're making the most cost-effective decisions for your money transfers.

Standard Chartered Bank Kenya is set to reintroduce withdrawal charges from bank accounts to M-Pesa mobile wallets starting on January 15, 2023. The reinstated charges, which were previously suspended, will be an average reduction of up to 45% from the previous fees to make them more affordable for customers.
According to a press release from the Central Bank of Kenya, the new tariffs for these transactions are outlined in the table below:
Amounts transferred in KShs | Transaction charge in KShs |
---|---|
1 - 100 | - |
101 - 500 | 11.00 |
501 - 1,000 | 15.00 |
1,001 - 1,500 | 18.00 |
1,501 - 2,500 | 25.00 |
2,501 - 3,500 | 35.00 |
3,501 - 5,000 | 47.00 |
5,001 - 7,500 | 57.00 |
7,501 - 20,000 | 67.00 |
20,001 - 150,000 | 70.00 |
It's important to note that these transaction charges do not include applicable government duties and taxes.
If you have any questions or need clarification on these new charges, you can contact Standard Chartered Bank Kenya's 24-hour Client Contact Centre by calling 020 3293901 or 0703093901. You can also video call or chat with the bank through their website at www.sc.com/ke. Their working hours are Monday to Friday, 9:00 am to 4:00 pm. Alternatively, you can email them at [email protected].
In conclusion, Standard Chartered Bank Kenya will reintroduce withdrawal charges from bank accounts to M-Pesa mobile wallets starting January 15, 2023. These charges will be an average reduction of up to 45% from the previous fees and do not include any applicable government duties and taxes. If you have any questions or need clarification on these new charges, contact the bank's 24-hour Client Contact Centre or website for more information.
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