Telkom Kenya Ziada Points Loyalty Program: How to Enroll, Redeem, and Compare with Safaricom Bonga Points
This article will provide a comprehensive guide on enrolling and redeeming Ziada points and comparing them with Safaricom Bonga points.

For Kenyans who take advantage of mobile networks' perks, you are likely familiar with Safaricom's Bonga Points. However, are you aware that Telkom Kenya also has a similar program? Their loyalty scheme, Ziada Points, offers plenty of enticing rewards for prepaid customers. Let's dive in and explore how you can enroll, earn, and redeem Ziada points and how they stack up against Safaricom's Bonga Points.
What is the Telkom Kenya Ziada Points Loyalty Program?
Ziada Points is a loyalty program for Telkom Kenya's prepaid customers. This rewards initiative gives you points for every Kenyan Shilling (KES) you spend on the network. These points can be redeemed for airtime, data, and even devices!
How to Enroll in the Ziada Points Program
Automatic Enrollment
Joining the Ziada Points program is remarkably simple, mainly because Telkom Kenya automatically enrolls you when you use their prepaid service. So, there are no extra steps or additional subscription processes. Just activate your Telkom line, and you're part of the club!
Earning Ziada Points
Spend to Earn
With Ziada Points, you earn one point for every KES 1 spent on calls, SMS, and data across the network. The more you use Telkom Kenya services, the more points you accumulate.
To check your Ziada points balance, dial *126# or use the My Telkom app, which has other beneficial features.
Redeeming Ziada Points
Claim Your Rewards
Now, to the exciting part - redeeming your hard-earned points! Dial *126# and follow the prompts to exchange your Ziada points for rewards. These rewards include airtime, Freedom Data bundles, and even devices!
Remember, though, the airtime you receive for redeeming Ziada points is only valid for three days, and you can use it across networks for SMS, data, and calls.
Below is the airtime you will receive for redeeming Ziada points.
Airtime (Sh)
Ziada Points
10
199
20
399
40
799
60
1,199
80
1,599
100
1,999
150
2,999
200
3,999
Ziada Points vs. Bonga Points: A Comparison
While Ziada Points and Bonga Points are similar in their design, some notable differences may influence your choice of provider.
- Transferability: Unlike Bonga Points, Ziada points cannot be transferred to another person.
- Earnings: Ziada Points give one point for every KES 1 spent, whereas Bonga Points give one for every KES 10 paid.
- Redeeming: Ziada points can be redeemed for airtime, data, and devices. On the other hand, Bonga points offer a broader range of redemption options, including talk-time minutes, SMS, MMS bundles, devices, and payments at select outlets.
- Availability: While Ziada Points are only available to prepaid customers, Bonga Points are open to prepaid and postpaid customers.
Conclusion
Whether you're already a Telkom Kenya user or considering switching, the Ziada Points program offers many benefits. From automatic enrollment to the ability to redeem points for exciting rewards, it's an opportunity to make the most of your mobile usage. While there are a few differences between Ziada Points and Bonga Points, both loyalty programs aim to reward their customers generously for their loyalty. It's up to you to decide which one suits your lifestyle best.
FAQs
How can I check my Ziada Points balance?
Dial *126# on your Telkom Kenya line or use the My Telkom app to view your Ziada Points balance.
Can I transfer Ziada Points to another person?
Currently, Telkom Kenya does not allow the transfer of Ziada Points to other people.
How many Ziada Points do I earn for each KES spent?
For every KES 1, you spend on calls, SMS, or data, you earn one Ziada point.
Can I redeem Ziada Points for airtime and data only?
No, you can redeem Ziada Points for devices in addition to airtime and data at the nearest Telkom shop.
What's the difference between Ziada Points and Bonga Points?
While both are loyalty programs, Ziada Points give one point for every KES 1 spent, and you can't transfer them. Bonga Points provide one point for every KES 10 spent and can be shared. They also offer a broader range of redemption options.
Are Ziada Points only for prepaid customers?
Yes, the Ziada Points program is only available to Telkom Kenya's prepaid customers.
Disclaimer!!!
The information provided in this article about the Telkom Kenya Ziada Points Loyalty Program is accurate as of the publishing date. Please refer to Telkom Kenya's official website or customer service for the most current details and terms of the program.
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