Zuku Internet Packages, Prices, and Coverage for Home and Business 2023

As we sail smoothly into 2023, we continue to see an increasing demand for reliable and fast internet services. Whether for work, learning, or entertainment, the Internet is now an essential part of our lives. In Kenya, Zuku Internet has become a favorite for many. This article will investigate Zuku Internet packages, prices, and coverage areas for homes and businesses in 2023.

Who is Zuku?

Zuku is a top-notch internet service provider in Kenya, offering superior services to home and business clients. They take pride in their comprehensive range of packages designed to cater to diverse customer needs and budgets. What sets Zuku apart is its cutting-edge fiber-optic network, which delivers lightning-fast internet speeds of up to 100mbps.

Zuku Internet Packages in 2023

Zuku Home Internet Packages

Zuku Fibre presents three major internet packages for residential customers: the 10 Mbps, 20 Mbps, and 60 Mbps packages. Every package comes with a free installation and modem. Customers also have the option to add on a TV Classic pack for an additional KES 499. Here are the prices for each package:

1. 10 Mbps: KES 2,799 per month
2. 20 Mbps: KES 4,199 per month
3. 60 Mbps: KES 5,999 per month

Zuku Triple Play Packages

Apart from internet service, Zuku Triple Play packages include a digital TV decoder and access to 60 local and international TV channels. These packages come with free Zuku to-Zuku calls and free police and emergency calls from the Zuku phone. The prices are as follows:

1. 10 Mbps: KES 2,899 per month
2. 20 Mbps: KES 4,399 per month
3. 60 Mbps: KES 6,299 per month

Zuku Business Packages

For businesses, Zuku Fibre offers three internet packages with speeds of 20 Mbps, 50 Mbps, and 100 Mbps. These packages are ideal for small to medium-sized companies and have a wireless router. Prices for each package are:

1. 20 Mbps: KES 9,099 per month
2. 50 Mbps: KES 13,099 per month
3. 100 Mbps: KES 29,999 per month

SUMMARY:

How to Pay for Zuku Internet

Zuku provides various payment options depending on your preferences. You can pay online, via your mobile phone, or in person.

Online Payment

Paying for Zuku internet through their website is one of the most convenient methods. All you need to do is create an account, link it to your preferred payment method, select your desired package, and complete the payment.

Mobile Payment

To pay through M-Pesa, follow these simple steps:

1. Go to the M-Pesa menu on your phone.
2. Select “Lipa na M-Pesa”.
3. Select "Pay Bill."
4. Enter the Zuku paybill number: 320320.
5. Enter your Zuku account number.
6. Enter the amount you want to pay.
7. Confirm the payment details and enter your M-Pesa PIN.
8. You will receive a confirmation message from M-Pesa.

In-Person Payment

Zuku also allows payments at various customer care and sales offices across Kenya. You can walk into any of these offices and pay for your internet package using cash, a debit card, or a credit card.

Zuku Internet Coverage

Zuku internet services are primarily available in Nairobi and Mombasa, including Thika, Athi River, and Kitengela. However, Zuku is continually expanding its network and is expected to cover more areas in Kenya soon.

In Nairobi, Zuku is available in most estates, including Westlands, Parklands, Kilimani, Kileleshwa, Runda, Lavington, and Karen. In Mombasa, Zuku is present in Nyali, Mtwapa, Bamburi, and Kisauni, to name a few areas.

For customers outside of the coverage areas, Zuku recommends contacting their customer service for the latest information on their coverage expansion. They can also suggest alternative solutions.

The Value of Zuku Internet

In addition to its various packages and high-speed Internet, Zuku offers a few other benefits to its customers. For one, they provide 24/7 customer service to address any issues or inquiries. Moreover, their free installation and modem offer makes the switch to Zuku more affordable.

Furthermore, Zuku's commitment to expanding its coverage and improving its services is a testament to its dedication to providing the best for its customers.

READ ALSO:Safaricom Postpay Packages For 2023: Everything You Need to Know

Conclusion

In 2023, Zuku continues to make strides in the Kenyan internet market by offering a wide range of packages to meet the needs of both home and business customers. With different speed options, various payment methods, and expansive coverage areas, Zuku provides a reliable and convenient solution to Kenya's increasing demand for high-speed Internet. The inclusion of added services such as TV and phone calls in some of the packages presents even more value for customers.

Whether you're a business owner seeking faster Internet for your operations or a home user looking for a reliable connection for work, learning, or entertainment, Zuku has an Internet package for you.

Frequently Asked Questions (FAQs)

1. How can I upgrade or downgrade my Zuku package?

You can easily upgrade or downgrade your Zuku package by contacting Zuku customer service through their hotline or website or by visiting a Zuku shop. Please note that changes to your package will take effect in the next billing cycle.

2. What happens if I fail to pay my Zuku internet bill on time?

If your Zuku bill is paid on time, your internet service may be connected until payment. To avoid disconnection, ensure you pay your bills promptly. In case of any financial difficulties, contact Zuku customer service for assistance.

3. Can I use my Zuku package on multiple devices?

Yes, you can use your Zuku internet connection on multiple devices. However, remember that the more devices you connect, the more bandwidth is consumed, which may affect your internet speed.

4. Are there any hidden charges with Zuku packages?

Zuku aims to maintain transparency with its customers. The price you pay for your chosen package includes internet service, installation, and a modem. Any additional costs will be communicated to you beforehand.

5. What should I do if my Zuku internet connection is slow or not working?

If your Zuku internet connection is slow or not working, you can troubleshoot by checking the router and connection cables. If the problem persists, contact Zuku's 24/7 customer service for assistance.

6. Can I use Zuku internet services if I live outside their coverage areas?

If you are outside Zuku's current coverage areas, you may need help to use their internet services. However, Zuku is continually expanding, and you can contact their customer service for updates on when they'll be available in your area.

Disclaimer!!!

The information provided in this article about Zuku Internet packages, prices, and coverage is accurate as of the time of writing in June 2023. However, prices, package details, and coverage areas may change. We recommend checking the official Zuku website or contacting Zuku customer service for the most accurate and up-to-date information.