KPLC Self Service Portal: Here Is How To Register, Login, Make Payments and Acess All services

Looking for an easy and convenient way to manage your electricity account? KPLC self-service offers a range of online tools to help you stay on top of your energy consumption and payments. In this comprehensive guide, we'll walk you through the different features and benefits of using KPLC self-service.

Jun 14, 2023 - 20:45
Jun 14, 2023 - 20:49
KPLC Self Service Portal: Here Is How To Register, Login, Make Payments and Acess  All services
KPLC Self Service: A Comprehensive Guide to Managing Your Electricity Account Online

Electricity is an integral part of our daily lives. It's absolutely necessary, from lighting our homes to powering our gadgets. But with its importance comes the challenge of managing our consumption and handling the bills. Luckily, Kenya Power and Lighting Company (KPLC) has covered us with their revolutionary KPLC Self-Service.

What is KPLC Self-Service?

KPLC Self-Service is an online portal that makes managing your electricity account as easy as pie. It lets you pay your bills, check your power usage, apply for new supplies, and do much more without leaving home. Sounds great, right? Let's delve into the specifics.

Registering for KPLC Self Service

Before managing your electricity like a pro, you must create an account on the KPLC Self-Service portal. Here are the simple steps to follow:

  • Visit the KPLC Self-Service website.
  • Click on the "Sign Up" button.
  • Fill out the form with your details and account information.
  • Create a unique username and password.
  • Submit the form.

Voila! You're registered. You'll receive a confirmation email with instructions to activate your account.

Paying Your Bills

KPLC Self-Service transforms the daunting task of paying bills into a few clicks. Follow these easy steps:

  • Log into your KPLC Self-Service account.
  • Click on the "Bills" tab.
  • Choose the bill you want to pay.
  • Click the "Pay Now" button.
  • Select your preferred payment method and provide the necessary details.
  • Click "Submit."
  • The payment gets processed instantly, and you receive a receipt in your email.

Checking Your Usage

Monitoring your electricity usage is now just a click away. Here's how you can do it:

  • Log into your KPLC Self-Service account.
  • Click the "Usage" tab.
  • Select the time for which you want to check your usage.
  • Your consumption data will be displayed, which can be instrumental in identifying patterns and adopting energy-saving habits.

Accessing Additional Services

KPLC Self-Service offers many other services to make your electricity management smooth and efficient. These services include:

  • Requesting a new meter or meter reading.
  • Reporting a power outage or fault.
  • Updating your personal or account information.
  • Viewing your account statements.

Paying for KPLC Tokens via Mpesa

Mpesa adds another layer of convenience to KPLC Self-Service. You can use it to purchase KPLC tokens right from your phone. Here's how:

  • Go to the M-Pesa menu and select" Lipa na M-Pesa."
  • Choose "PayBill" and enter the KPLC Business number (888880).
  • Provide your account number and the amount you wish to pay.
  • Enter your M-Pesa pin and click "Send."
  • Wait for the confirmation from M-Pesa and Kenya Power.
  • Enter the tokens in your meter box.

Exploring the KPLC Self-Service App

To simplify things, KPLC has launched a dedicated mobile app, 'My Power.' Available for Android and iOS, this app provides all the features of the KPLC Self-Service portal on your phone. So you can manage your power anytime, anywhere!

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The KPLC Self-Service portal has genuinely revolutionized the way we manage our electricity. No longer long queues, no more tedious bill payments, and no more guesswork about our power usage. Everything you need is now just a click or a tap away. Whether you're a landlord or a tenant, this comprehensive guide should help you take control of your power consumption and billing. Go ahead, make the most of KPLC Self-Service, and experience the future of power management.


What is KPLC Self-Service?

KPLC Self Service is an online platform by Kenya Power and Lighting Company (KPLC) that lets you manage your electricity account from anywhere, anytime.

How do I register for KPLC Self-Service?

You can register by visiting the KPLC Self-Service website, clicking "Sign Up," filling out the form with your details, creating a username and password, and submitting the form.

How do I pay my bills on KPLC Self-Service?

To pay your bills, log into your account, click on "Bills," select the bill you want to spend, click "Pay Now," choose your payment method, provide the necessary details, and click "Submit."

How can I check my electricity usage on KPLC Self-Service?

To check your electricity usage, log into your account, click "Usage," and select the period you want to prevent your use.

What other services does KPLC Self-Service offer?

Besides bill payments and usage checks, KPLC Self Service lets you request a new meter or meter reading, report a power outage or fault, update your account information, and view your account statements.

How can I purchase KPLC tokens via Mpesa?

Go to the M-Pesa menu, select" Lipa na M-Pesa," choose "PayBill," enter the KPLC Business number (888880), provide your account number and the amount you want to pay with, enter your M-Pesa pin, and click "Send."

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Joseph Richard Joseph is a graduate of Mathematics and Computer Science (Applied Option). With expertise in Technology and Finance, he brings his knowledge to the field, demonstrating an authoritative understanding of these interrelated areas. Joseph is pursuing a Master's in Software Engineering, further expanding his skill set.